Jobs and Careers
LI
Delivery Leader, Engagement Management - Professional Services
LiveRampSan Francisco, United Statesfull_timeVerifiedPosted 24 Apr 2023
💰 $166,750/yr($98,600/yr – $166,750/yr)
About the role
Engagement Manager, Professional Services
Mission: LiveRamp makes it safe and easy for businesses to use data effectively.
- Lead and program manage large-scale services engagements with LiveRamp’s most strategic customers
- Lead cross functional resources to delight our customers with high-quality experience and solutions
- Aligning closely with the Commerical team to own pre-sales activities such as scoping, solutioning, SOW development and project staffing
- Proactively mitigate and manage critical escalations and at-risk accounts; communicate effectively and appropriately with internal and external leaders and executives
- Act as a lead escalation point the customer
- Outline strategy for the growth of partnership with Fortune 500, enterprise level companies looking to build entire lines of business leveraging our infrastructure
- Work with counterparts in customer success to develop and deliver quarterly business reviews to ensure customer value and roadmap outcome alignment
- 10+ years of enterprise-level project or program management experience delivering consulting services and active involvement in selling professional serivces to new or existing customers.
- Internally and externally recognized as a business contributor, industry, or product lead/expert.
- Strong knowledge of relevant technologies, emerging business/ industry trends, competitive direction, and product direction.
- Work on issues and projects which have high complexity.
- Leads cross functional teams and mentors others.
- Demonstrated technical and/or functional aptitude and ability to engage with architects or SME in pre-sales activities
- Extremely strong written and verbal communication skills, executive level presence, and experience in working in an advisory role
- Demonstrated ability to influence a group audience, facilitate solutioning and lead discussions such as implementation methodology, Road mapping, Enterprise Transformation strategy, and executive-level requirement gathering sessions
- Excellent analytical & problem-solving skills
- People: Work with talented, collaborative, and friendly people who love what they do.
- Fun: We host in-person and virtual events such as game nights, happy hours, camping trips, and sports leagues.
- Work/Life Harmony: Flexible paid time off, paid holidays, options for working from home, and paid parental leave.
- Comprehensive Benefits Package: Medical, dental, vision, life, and disabi
Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.
Apply Now →Generate Application KitFree account required — sign up in 30s