Employment Type:

Part time

Shift:

Weekend Shift

Description:

Job Title: 

Supervisor-Emergency Registration 

Employment Type: 

Part-time 

Shift: 

Weekend 

 

(SUMMARY) Position Highlights:  

• Competitive salary 

• Benefits – Medical, Dental & Vision, PTO, Free Parking, Metro Access, Tuition Reimbursement, 403(b) 

• Quality of Life: Flexible work schedules 

• Advancement: Career growth opportunities 

• Location: Holy Cross Health has two hospitals and four healthcare centers all a short driving distance from Washington DC and Baltimore, MD 

 

Description: 

• Location: Silver Spring, MD  

• Assists Manager and Director of Patient Registration in development and implementation of department objectives and programs.   

• Manage daily operational activities of Patient Registration. Identifies and solves problems and complaints from patients, visitors, and staff within scope of responsibility.   

• Coordinates admitting procedures with activities of other departments.   

 

Responsibilities:  

• Supervises all operational activities for Patient Registration for all shifts in Emergency Center. 

• Assists Patient Access Director and Patient Registration Manager in development, implementation and enforcement of departmental objectives, programs and processes. 

• Coordinates admitting procedures with activities of other departments. 

• Implements hospital admission policies, through appropriate and accurate registration. Assists in onboarding process for new staff members. 

• Performs technical duties of all supervised staff, to include Patient Registration Representative I & II and Insurance Verification Representative, as necessary. 

• Other duties, as assigned. 

What you will need: 

Required: 

• High school diploma or equivalent; Associate's Degree, or equivalent experience, preferred. 

• Minimum of one (1) year of supervisory experience in patient registration and health care setting; three to five (3-5) years of hospital experience preferred. 

• Working knowledge of applicable Federal, State and Local laws and regulations. 

• Proficiency in Microsoft Office products, such as Excel, Word, PowerPoint, and Outlook; ability to use office equipment, such as printer, scanner, fax, and copier; aptitude for timely data entry. 

• Effective verbal and written communication, and high emphasis on customer service and phone etiquette; fluency in English and Spanish preferred. 

• Ability to set and organize own work priorities, and adapt to them, as they change frequently; ability to work concurrently on variety of tasks and projects, in environment that may be stressful, with individuals having diverse personalities and work styles; ability to manage multiple