Systems Administrator I

Do you have an eye for detail and a passion for developing innovation solutions? Join our team! As a Systems Administrator I, you will be using your skills and expertise to assist in the analysis, development, and configuration of our existing software and systems that address business requirements and processes. You'll be responsible for evaluating the interface between hardware and software, operational requirements, and characteristics of our systems, establishing and documenting system parameters and formats, ensuring hardware and software system compatibility, coordinating and/or modifying system parameters, and revising our existing systems and testing functionality of those systems. You'll correct deficiencies and produce more effective data handling, data integrity, conversion, input/output requirements, and storage.

The Mission Solutions and Technologies (MST) business area provides affordable, turn-key command/control, communications, integrated ISR, force protection and security solutions worldwide. The MST team has a long legacy of supporting the Department of Defense, Department of Homeland Security, commercial and international customers with years of experience in platform operations, engineering and full lifecycle management across domains – air, land, sea, space and cyber.

Oversee the maintenance of servers in all capacities that include, but not limited to: configuring, installing new hardware/software, performing upgrades to existing servers & software, coordinating the introduction of additional servers and storage to the network, following security policies and procedures, and performing other technical duties as needed

• Provide Tier 1 support for Engineering workstations, servers and storage for business area business applications
• Provide platform infrastructure support
• Provide general business application support
• Maintain detailed inventory of Business Area assets
• Maintain documentation of network server configurations, application licensing agreements, and other third-party software installed
• Maintain server and related hardware
• Provide support for backup systems process and procedures
• Document repair/maintenance and change requests through ServiceNow ticketing system
• Proactively monitor the infrastructure including servers to prevent issues and to resolve issues as they happen
• Participate in testing of new software and hardware
• Remediate compliancy issues including Cyber security compliance (CMMC)
• Install and upgrade computer components and software, manage virtual servers, and integrate automation processes
• Perform regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, and assessing impact of issues

Qualifications You Must Have:

• Bachelor's degree in an information technology related field with 0-2 or more years of relevant experience
• Higher education may substitute for relevant experience
• Relevant experience may be considered in lieu of required education
• Excellent interpersonal and communication skills to interact effectively with others
• Demonstrate a customer care philosophy that ensures a high level of customer satisfaction
• Proven organizational skills with an attention to detail

Qualifications we prefer:

• Experience with scripting languages/tools (Bash, Python, Perl, Powershell)
• Self-motivated with ability to effectively prioritize multiple projects
• Deal effectively with changing project priorities
• Experience with IDM (Identity Management) and Active Directory user and asset management
• Experience in containerized software ecosystem: Docker, container deployment, Docker swarm, Docker security hardening (networking, monitoring, logging)
• Basic Networking knowledge (VLANS, layer 2, Firewall Rules)
• Experience with virtualization technologies on premise or cloud-based services such as Microsoft Azure, AWS VMs, VMware vCenter/ESXi, and Hyper-V
• Atlassian toolset with the following priority (Bamboo, Bitbucket, Jira, Confluence)
• One of the Following:
  • Microsoft Certified: Azure Administrator Associate
  • CompTia certification (Security+, Network+)

At Sierra Nevada Corporation (SNC) we deliver customer-focused technology and best-of-breed integrations in the aerospace and defense sectors. SNC has been honored as one of the most innovative U.S. companies in space, a Tier One Superior Supplier for the U.S. Air Force, and as one of America’s fastest-growing companies.