EverPro - Enterprise Sales Development Representative

At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 685,000+ customers. As a leading service commerce platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Fitness & Wellness industries.  

We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://careers.evercommerce.com/us/en 

We are looking for an Enterprise Sales Development Representative to focus on our Customer Engagement Solutions business organization. Our organization helps businesses in North America manage their online reputation, generate business, and deliver an exceptional customer experience. Our customers represent the “best of the best” in the home services and franchise industries and our products are built to match their specific needs.  

As an Enterprise Sales Development Representative, you will be responsible for caring for and supporting our VIP customers and prospects across our CES brands, acting as the right-hand person for the Enterprise Account Executives and ensuring all expectations and performance metrics are being achieved. From working with C-Suite executives down to coordinating initiatives with your fellow sales cohorts, the E-SDR will facilitate a multitude of initiatives for our top customers and prospects whether it be prospecting, lead nurturing, project management or general help with administrative requests. Relationships will be created and maintained via email communications, inbound/outbound telephone calls, and ongoing business meetings. The position will report to our Director of Sales and will be a remote-optional role with offices in Oakland, Denver, and Atlanta.  

Responsibilities:  

• Administrative assistance and general governance of enterprise-level relationships consisting of dozens to hundreds of individual locations and franchises 

• Identify new private equity/franchise groups and analyze brands already using our brands. 

• Manage lead data in Salesforce (SFDC), associating companies with parent companies and cleaning data 

• Proactive outreach via phone and email to your portfolio of prospects to source demos and contribute to team success 

• Provide support in structuring presentation materials and reports for executive meetings that will help ensure expectations are met and results delivered 

• Identify opportunities to increase revenue with existing customer base 

• Contribute to the improvement of our Enterprise Sales workflows and efficiencies  

• Collaborate with sales, marketing, and other functions ensuring cohesive communications to our top customers and that deadlines are being met 

• Travel to partnership events and on-sight kickoffs as necessary