Manager, Privacy Operations

AT A GLANCE

RVO Health is the world’s largest and fastest-growing digital health platform with over 1400 employees.  We have an opportunity for a Privacy Operations lead to join a dynamic, cutting-edge, and collaborative organization. Experience in the consumer-facing digital health space, healthcare technology industry, and/or ad-tech is strongly preferred. In this role, you will be a key member of our compliance team devoted to supporting our enterprise privacy initiatives and promoting privacy compliance across all business lines.     

Where You'll Be

To prioritize togetherness, culture, and accountability, RVO Health operates on an in-office work schedule. We expect employees to work from our New York office Tuesday, Wednesday and Thursday each week. You are welcome to work remotely Mondays and Fridays if you wish.

250 Park Avenue South, 6th FL New York, NY 10003

What You’ll Do

• Leverage Onetrust and Vanta to create and enhance operational processes that support regulatory compliance and data protection.
• Collaborate with technology teams to design, implement, and monitor technical privacy controls to safeguard the processing of data, ensuring compliance with relevant data protection regulations, internal policies, state and federal privacy laws.  Examples include user consent mechanisms e.g. cookie banners, opt-in forms, privacy settings, and more.
• Enhance the privacy posture of the organization by partnering with legal and privacy teams on privacy compliance initiatives, including privacy-by-design, data inventories, and developing mitigation strategies for identified risks.
• Partner with Legal to develop and enforce privacy and compliance controls, policies, standards, and guidelines that align with regulatory requirements.
• Act as the bridge between Legal, Privacy, technical teams, and the business to translate regulatory requirements into technical controls and strategies that developers can implement consistently.
• Manage the incident response process for privacy and compliance issues, coordinating with internal teams for investigation and resolution.
• Effectively report on privacy compliance performance, risks, and key performance indicators to key stakeholders, including executive leadership. 
• Stay updated on global, federal, and state privacy laws and data protection regulations, assessing their impact on RVO Health products and services. 

What We’re Looking For

• 5+ years of hands-on experience leading projects where privacy requirements were translated into tangible technical controls 
• Past experience in a healthcare organization is a plus, and experience in a digital media organization or with ad tech is preferred.
• Industry standard certification such as CCEP, CIPP or CIPM.
• Understanding of relevant data protection laws such as GDPR, CCPA, HIPAA, and other industry-specific regulations related to health and advertising privacy to ensure compliance.
• In-depth understanding of technical privacy controls and data protection techniques and frameworks. Specifically, this includes a familiarity with technical concepts such as data anonymization, pseudonymization, HIPAA de-identification methods, encryption, and coding/testing/debugging practices
• Experience with Privacy tech, CMPs, and site scanners.  OneTrust experience required.
• Experience in providing privacy guidance across multiple lines of business and partnering with engineering and data teams.
• Proficiency in privacy-by-design principles.
• Strong ability to communicate effectively and collaboratively with internal attorneys, cross-functional teams, senior leaders, and subject matter experts.
• Strong project management and coordination skills with proven ability to meet deadlines, prioritize assignments and manage multiple projects.  Experience with project management tools like Asana and/or JIRA required.

Pursuant to various state Fair Pay Acts, below is a summary of compensation elements for this role at the company. The following benefits are provided by RVO Health, subject to eligibility requirements.

• Starting Salary: $119,600 - $145,000*
  *Note actual salary is based on geographic location, qualifications and experience
• Access to a Free Udemy for Business subscription—thousands of hours of learning content on hundreds of different subjects at your fingertips
• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Paid Time Off
• Holiday Pay
• 401(k) with match
• Employee Assistance Prog