Senior Associate, Health and Welfare Benefits

Job Requisition ID: 90562

Location Designation: Hybrid - 3 days per week 

 

 

This position is hybrid - Tuesday - Thursday in the New York Office and Monday and Friday work from home.

 

We are looking for a strong communicator and problem-solver who is knowledgeable in health and welfare benefits to join New York Life’s Benefits team.  This position will be responsible for supporting benefit program operations and vendor relationships.    

  

Key Responsibilities 

  

• Support CVP with the day-to-day operations of health and welfare benefit programs and vendor relationships 

• Responsible for understanding the benefit programs with a focus on the work/life programs (Education Assistance, Lifecare, etc) 

• Serve as lead contact with some of the vendors 

• Address and respond to escalated member cases 

• Support program vendor evaluations, performance monitoring, reporting, relationship management, and related inquiries 

• Support special projects to address continuously evolving business needs, including vendor implementations, strategic initiatives, and process improvement 

• Work closely and partner with stakeholders and colleagues across various areas of the company, including Procurement, Office of General Counsel, Risk, IT, Agency, Benefits Operations, to resolve incoming requests 

• Support RFI, RFP, and support contract (re)negotiation activities in partnership with Procurement, ensuring all activities follow appropriate compliance standards 

• Maintain and update all benefits vendor contract inventories, plan documents, SPDs, Third-Party Risk Management system requirements and vendor governance booklets 

• Complete required compliance filings  

• Perform and analyze reports to monitor the efficiency and competitiveness of each program against marketplace, highlight concerns/successes, and identify opportunities for cost reductions and/or service improvements on a continuous basis 

• Attend regular vendor calls/meetings as client support person and coordinate vendor meetings 

• Individual will report to the senior member on the team 

  

Required Qualifications 

  

• Bachelor’s Degree preferred      

• 3-5 years’ experience in Human Resources working on program and vendor management supporting medical, pharmacy, life, leave, disability, wellbeing and other work/life programs, or related experience 

• Strong problem-solving and skills 

• General knowledge on health and welfare benefits 

• Excellent oral and written communication skills 

• Ability to work independently 

• Knowledge of all Microsoft Office products (e.g., Word, Excel, PowerPoint, etc.) 

• Experience with creating PowerPoint presentation decks 

 

 

Salary range: $77,500-$132,500 

Overtime eligible: Exempt 

Discretionary bonus eligible: Yes 

Sales bonus eligible: No 

 

Click here to learn more about our benefits. Starting salary is dependent upon several factors including previous work experience, specific industry experience, and/or skills required.

 

 

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