Business Services Specialist I

Company

Cox Automotive - USA

Job Family Group

Business Operations

Job Profile

Business Services Specialist I

Management Level

Individual Contributor

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

No

Work Shift

Day

Compensation

Hourly base pay rate is $14.71 - $22.12/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

The Business Services Specialist I position will be responsible for the accurate and efficient processing of incoming vehicle titles and associated documents by prepping and scanning titles into the system, verifying VIN information, associating titles to individual barcoded folders, filing and retrieving folders, auditing the title inventory, and shipping/releasing of titles.

Essential Duties and Responsibilities:

• Process/sort/deliver incoming mail.
• Data Entry.
• Prepare titles and associated documents for scanning.
• Scan/Verify/ Associate titles to barcoded folders.
• File folders in a secured vault repository.
• Retrieve folders/documents from a secured vault repository.
• Print waybills and ship/ release outgoing titles.
• Operate mail processing equipment.
• Cleaning equipment. (i.e. scanners)
• Organize workspace.
• Job Knowledge, Skills and Abilities:
• Must have strong organizational skills and be very detail oriented.
• Effective communication skills and strong customer service attitude is required.
• Balance team and individual responsibilities, exhibits objectivity and openness to others’ views, gives and welcomes feedback, puts the team’s success above their own interests, builds the team’s morale, and contributes to meeting the team’s goal and objectives
• Must be adaptable and adjust to changes in the work environment; manage competing demands; change approach and method to best fit the situation; and adapt to frequent change, delays or unexpected events.
• Must be able to monitor their own work to ensure quality and demonstrate accuracy and thoroughness.
• Follows policies and procedures, completes administrative tasks entirely and on time, and supports the organization's goals and values.
   

Minimum Qualifications: 

• High School Diploma/GED required 
• Generally less than 2 years of experience in area of responsibility 
• Excellent communications skills (verbal and written) 
• Strong attention to detail 
• Ability to multi-task 
• Basic computer skills, proficient in Microsoft Office products 
• Organizational skills 
• Ability to work in a fast-paced environment
• preferred.

Preferred Qualifications:

• Ability to type and use 10-key

Physical Demands:

• Ability to sit, stand, bend, reach for and pulling of folders for long periods of time.
• Ability to perform routine and repetitive production work.
• Ability to lift up to 35lbs, and push/pull up to1200lbs on lift jack.

Work Environment:

• Office environment
• Noise level can be loud at times.
• Variable shifts for Day and Evening

The above statements are intended to describe the general nature and level of work being performed people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

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