Director, Global People Operations and HRIS

About Us

With electric vehicles expected to be nearly 30% of new vehicle sales by 2025 and more than 50% by 2040, electric mobility is becoming a reality. ChargePoint (NYSE: CHPT) is at the center of this revolution, powering one of the world’s leading EV charging networks and a comprehensive set of hardware, software and mobile solutions for every charging need across North America and Europe. We bring together drivers, businesses, automakers, policymakers, utilities and other stakeholders to make e-mobility a global reality.

Since our founding in 2007, ChargePoint has focused solely on making the transition to electric easy for businesses, fleets and drivers. ChargePoint offers a once-in-a-lifetime opportunity to create an all-electric future and a trillion-dollar market.

At ChargePoint, we foster a positive and productive work environment by committing to live our values of Be Courageous, Charge Together, Love our Customers, Operate with Openness, and Relentlessly Pursue Awesome. These values guide how we show up every day, align, and work together to build a brighter future for all of us.

Join the team that is building the EV charging industry and make your mark on how people and goods will get everywhere they need to go, in any context, for generations to come.

Discover what it’s like to help build the fueling network of the future - check out our Engineering Blog.

Reports To

Vice President, People

What You Will Be Doing

We are seeking a highly motivated People Operations leader, adept at fostering collaboration and a positive work culture with a proven track record of strategic thinking and tactical execution. In this role, your ability to collaborate will be at the forefront of your success, as you work alongside the VP, People in further advancing the People Team function. You will lead strategic initiatives, driving complex global projects while fostering daily operational excellence. As an avid learner, you approach challenges with curiosity and resilience, seeking data to help build understanding and drive decisions. You’re adept at facilitating executive communication, and providing leadership on HR-related matters.  

You will  

• Lead a team of HR Operations professionals, providing direction, support and enabling their success while increasing the team’s proficiency in Employee Relations, HR-related Compliance, Immigration, Global Mobility, Benefits operations, Audits and other core operations functions.  
• Develop & implement an innovative and scalable People Operations strategy, optimizing HRIS effectiveness, automation, global processes and HR tools- ensuring they are updated and documented regularly and end users are trained  
• Own the HRIS, analytics and reporting systems- which includes ensuring accurate and timely updates to all people-related data and provide regular analytics and insights. 
• Manage Employee Relations & HR-related Compliance matters personally, when required 
• Stay current with innovative People practices and continue to implement best-in class practices to improve operations effectiveness, as well as local and regional compliance requirements to ensure alignment of operational service delivery and processes. 

Your Qualifications  

• 15+ years in People Operations or relevant HR roles with 5+ years leading Global People Operations & 7 years leading Employee Relations  
• MA in related field or MBA preferred but not required; SPHR/SHRM certification a plus 
• Demonstrated experience driving continuous improvement initiatives in global, fast growing, newly public company environments. 
• Proven expertise with HRIS redesign.  
• Highly proficient in influencing cross-functional stakeholders and management team members  
• Exceptional knowledge in North America HR compliance and audit requirements
• Passion for continuous improvement, driving effectiveness and efficiency  
• Strong service and delivery excellence mindset  
• Ability to adapt with unexpected changes and deal with ambiguity 
• Impeccable judgment and discretion at all times, especial