Senior Director, Donor Relations & Operations Philanthropy

We are so glad you are interested in joining Sutter Health!

Organization:

PAMF-Palo Alto Medical Foundation PAD

Position Overview:

Oversees multiple cross-functional teams for the development of compelling fundraising campaigns that are aligned with Sutter Health's long-term strategic goals, playing a key role in the organization's ability to successfully achieve its donor engagement and fundraising objectives. The Sr. Director brings together diverse cross-functional teams to develop campaigns at the system, regional, and affiliate levels in partnership with senior leaders system-wide, and oversees philanthropy functions that are critical to effectively engaging donors in support of those campaigns. The position works closely with philanthropy leadership, administrators, and leading clinicians across the system, applying broad industry knowledge and experience to standardize and streamline key fundraising functions while implementing innovations in fundraising practice that can ensure more efficient use of resources and improved return on investment (ROI). The Sr. Director is responsible for ensuring compelling, consistently high-quality products with current and prospective donors that are aligned with Sutter Health's broader communications objectives and guided by best practices in the fields of Philanthropy, Campaign Development, Writing and Communications.

Job Description:

EDUCATION:
Equivalent experience will be accepted in lieu of the required degree or diploma.

Bachelor's: Business Administration (MBA), Healthcare Administration (MHA), Public Health (MPH) or related field.


TYPICAL EXPERIENCE:
15 years of recent relevant experience.

SKILLS AND KNOWLEDGE:

• Comprehensive expertise in managing an effective ethics and compliance program, including: infrastructure development; policy management; training; monitoring/auditing; conducting and documenting investigations; addressing and resolving violations, errors, and deficiencies; tracking corrective actions, performing risk assessments, and designing strategies to prevent future compliance problems.
• Expert level knowledge of healthcare compliance standards, compliance program development and assessment, relevant healthcare operational issues, business ethics and compliance risks and the knowledge to effectively manage those risks in a dynamic healthcare environment.
• Expert level of knowledge regarding healthcare operations, revenue cycle, billing, coding and federal and state reimbursement program requirements (e.g., Medicare and Medi-Cal).
• Well versed in current regulations that govern healthcare operations, including the California Knox-Keene Act, California Insurance Code, Office of Inspector General (OIG) Work Plan, Affordable Care Act and Health Insurance Portability and Accountability Act (HIPAA) regulations, in addition to federal and state reimbursement program requirements (e.g., Medicare and Medi-Cal), Internal Revenue Code, Employee Retirement Insurance Security Act (ERISA), Americans with Disabilities Act, privacy and consent laws, and licensure requirements, and quality standards.
• Expert level knowledge of federal and state anti-kickback and physician self-referral laws (e.g., Stark and PORA), and provider and practitioner licensure and scope of practice requirements, privacy, and consent laws.
• Expertise in current and emerging business ethics and compliance topics, project management methodologies and tools, resource management and change management techniques.
• Detailed knowledge of other disciplines outside own area of expertise, including strategy, clinical disciplines, human resources, finance, clinical and financial auditing, and information technology.
• Superior business acumen and exceptional leadership skills to provide innovative solutions to complex problems and leveraging appropriate internal/external resources to meet corporate objectives.
• Exceptional managerial and organization skills required to create plans and strategies with the proven ability to articulate the value of these plans/strategies, assemble consensus across all levels of the organization, and lead others through change.
• Advanced management skills, including the ability to facilitate and manage multiple complex projects simultaneously while efficiently and effectively achieving objectives.
• Expertise with attention to detail, superior analytical and strategic planning skills with the ability to identify potential issues/risks/trend, analyze data, provide insights to staff and affiliates, and recommend actions to resolve or minimize the impact.
• Excellent written/verbal interpersonal communication skills with the ability to articulate a vision, translate complex business ideas into lay terms, and to engage with diverse audiences, including