Leasing Consultant - Indianapolis, IN

About Trinity Property Consultants 

At Trinity Property Consultants, your expertise fuels our mission. Guided by our values of innovation, teamwork, excellence, and empowerment, we’ve been a leader in the multifamily industry for over 25 years and proudly manage properties for a nationally ranked NMHC’s Apartment Owner. We are building more than great places to live – we’re creating vibrant communities and meaningful careers. 

Compensation: $20 to $22 hourly, depending on experience, plus lease commissions and lease renewal bonuses.  Schedule: The schedule will be approximately 40 hours per week. 

The Opportunity 

As a Leasing Consultant, you will be the face of the property, providing exceptional customer service while driving leasing goals and creating a seamless experience for prospective and current residents. You’ll have the opportunity to grow your career in multifamily property management while helping shape a welcoming, thriving community. 

What You’ll Own 

Leasing & Sales 

• Show, lease, and welcome prospective residents to the property. 
• Assist in completing market surveys and execute marketing strategies to maintain strong occupancy. 
• Process rental applications accurately and efficiently. 
• Guide residents through move-in, ensuring a smooth experience. 

 Resident Experience & Service 

• Provide superior customer service, responding promptly and professionally to resident inquiries or concerns. 
• Process maintenance requests and work with the team to ensure timely resolution. 
• Maintain resident files with completeness and accuracy. 

Operational & Administrative Performance 

• Maintain daily updates of unit availability and community calendars. 
• Perform regular inspections to ensure all units meet Trinity’s move-in ready standards. 
• Support property management with administrative duties, phone support, and other tasks as needed. 
• Conduct move-out inspections and assist with property turnover procedures. 
• Handle resident collections in accordance with Trinity’s standards. 

What You Bring 

• Customer Focus: Passion for providing a high-quality, personalized experience for residents. 
• Sales Drive: Consistently achieve leasing objectives while upholding the highest standards of professionalism. 
• Organization & Efficiency: Ability to manage multiple tasks, prioritize wisely, and maintain accurate records. 
• Communication: Strong verbal and written communication skills to interact effectively with residents, prospects, and the team. 
• Problem Solving: Able to handle high-stress situations and resolve conflicts constructively. 

Qualifications  

• Experience: At least 1 year in a customer service or sales role; multifamily leasing experience preferred.  
• Education: High school diploma or equivalent required; additional education or certifications are a plus (e.g. knowledge of Fair Housing laws and regulations). 
• Tech Proficiency: Intermediate skills in MS Office (Word, Excel, Outlook). Experience with Yardi, Entrata, EliseAI, Celeri and social media is a bonus. 

Requirements  

Availability & Travel 

This position will require availability for nights, weekends, and holidays as needed. Active participation in team functions and regional or company activities is expected. 

Physical Demands