Business Controls Manager - Regulatory Management Team

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
 

Job Description:
This job is responsible for leading and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include executing LOB or ECF processes and tools to drive adherence to enterprise-wide standards. Job expectations include supporting the implementation of quality assurance and quality control processes within the LOB or ECF through ongoing monitoring and testing of controls, identifying issues and control improvements for remediation, and building out actions plans and milestones.

The Business Controls Manager (Regulatory Management Team) will lead a team responsible for executing FDIC Higher Risk assessments.

Responsibilities:

• Leads the assessment of the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
• Performs monitoring and testing of controls, identifying issues and control improvements for remediation
• Leads the implementation of optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
• Manages the performance and productivity of team members that conduct quality inspection reviews
• Ensures timely execution of QA activities including control execution, case management, and results reporting
• Manages and reviews all operations front line unit responses for regulatory exams, internal audits, and other monitoring and inspection reviews
• Ensures accuracy of data and that relevant information is captured for inspection metrics to support governance for dashboard reporting
• Provides inspection, coaching and feedback to motivate, differentiate and improve performance
• Maintain/update Front Line Unit (FLU) procedures for the designated regulation
• Serve as a point of contact and SME
• Supports the monitoring and testing of controls by evaluating data to identify issues and control improvements for remediation

Required Qualifications:

• 7-10 years’ experience in risk management, compliance, operational controls and/or LOB underwriting or operations
• Ability to navigate credit agreements, financial statements, and loan documents
• Proficient in Outlook, Excel, SharePoint, PowerPoint and Teams skills
• Ability to work independently and self-manage multiple tasks at once
• Strong communication and collaboration skills

Desired Qualifications:

• Strong oral and written communication skills including the ability to communicate effectively with leadership, Compliance, Audit and Credit Review on a regular basis
• Experience in Commercial Banking, credit underwriting, monitoring and familiar with credit policy and procedures
• Regulatory, audit, and/or issue management experience
• Bachelor’s Degree or equivalent work experience

Skills:

• Controls Management
• Oral Communications
• Risk Management
• Stakeholder Management
• Strategy Planning and Development
• Continuous Improvement
• Drives Engagement
• Influence
• Strategic Thinking
• Talent Development
• Data and Trend Analysis
• Decision Making
• Monitoring, Surveillance, and Testing
• Problem Solving
• Quality Assurance

*Will consider any Enterprise Credit hub location

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Pay Transparency details

US - OH - Cleveland - 1375 E 9TH ST - 1 CLEVELAND CENTER (OH4375)

Pay and benefits information

Pay range