Jobs and Careers
FO
Customer Service - French - Financial Institution
FoundeverSpainfull_timeVerifiedPosted 24 Nov 2025
💰 €18,972/yr
About the role
<h2>Join Us</h2>
<p><strong> </strong><span>Do you have a <strong>native level of French</strong>? Would you like to work in one of the most prestigious companies in the <strong>financial sector</strong>? Then this interests you!</span></p>
<h2><strong> </strong><span>Your mission will be to <strong>provide customer service</strong> in the French and English language, both <strong>by phone and email</strong>, for an important financial institution.</span></h2>
<p> </p>
<p><strong> </strong><em>Requirements:</em></p>
<ul>
<li>
<p><em>Required languages: </em><strong>French Native and English Advanced (minimum C1). </strong>No Spanish required.</p>
</li>
<li>
<p><em>Required experience:</em> Experience in customer service.</p>
</li>
<li><em>Others requirements: </em><strong>Residence in Madrid </strong>or willing to relocate.</li>
</ul>
<p> </p>
<p><em>What do we offer you?</em></p>
<ul>
<li><strong>Permanent contract</strong> with 2 months trial period.</li>
<li><strong>Full time</strong> 39 hours/week.</li>
<li><strong>Schedule</strong> from Monday to Friday, rotating between 9am and 6pm.</li>
<li>Modality of work: <strong>On-site. Possibility of hybrid modality once the learning curve has been overcome. </strong></li>
<li><strong>Salary of 1581€ gross per month</strong>.</li>
</ul>
<p> </p>
<p><em>Benefits:</em></p>
<ul>
<li>Work in a company with <strong>real possibilities for growth</strong>.</li>
<li><strong>Language classes</strong> for all employees.</li>
<li><strong>Employee experience programme</strong> with activities every week.</li>
<li><strong>Special discounts</strong> on private health insurance, technology, etc.</li>
</ul>
<p> </p>
<p><em>Starting Date: ASAP</em><strong>. </strong></p>
<p> </p>
<p>If you are an ambitious person who enjoys customer contact, <strong>this is the ideal position for you!</strong></p>
<p>We are committed to you, we support your training, your family reconciliation, your studies or other professional activity, you set the limits!<br/>That's why we offer you the most innovative training plan so that you can continue to develop your skills and knowledge with the sole purpose of never stopping growing,<br/><em>Move Well,</em> we offer our employees workout routines and practical advice on how to incorporate exercise into their daily lives,<br/><em>Eat Well,</em> we share articles, ideas, recipes and nutritional support guides, Live Well, we support our employees to live better, with tools for work-life balance, stress reduction, mindfulness and mental health;<br/><em>Do Well</em>, our teams combine charitable wellness activities with actions to make a difference in the world we live and work in.</p>
<p>Create your best moments. <strong>Join the #FoundeverLife</strong></p>
<p> </p>
<p><em>The Company is committed to equality, diversity, and inclusion for all individuals and enforces a zero-tolerance policy toward any form of harassment or discrimination. We promote blind CV. </em></p>
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