Vice President, MGB Chief Officer of Physical Security

Site: Mass General Brigham Incorporated

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

 

Job Summary

The Vice President/Chief Security Officer is responsible for developing, implementing and overseeing the short term and long-term strategic direction of operational performance of physical security and enterprise risk across a large multi-site healthcare system (13 hospitals and hundreds of satellite/ambulatory facilities as well as a Home Health division primarily in Massachusetts with some sites in New Hampshire).
This executive leader ensures the protection of patients, staff, visitors, facilities, and assets while supporting regulatory compliance, emergency preparedness and a patient-centered culture of safety and trust.
This position works to reduce and mitigate incidents, risks and threats along with liability and loss. This position proactively identifies significant risks, designs and implements strategies and programs to reduce and prevent loss of organizational assets. This is done through committed, competent staff, state of the art integrated security technology, training and awareness educational programming, and prudent policies and procedures.

This position works closely with the senior executive team and many corporate and departmental partners to develop and implement plans, policies and procedures.

Responsible for developing and managing a large budget and financial resources, managing personnel (15 direct reports with a staff under them of over 800) and maintaining relationships with vendors, suppliers, and outside local, state and government agencies.

 

Qualifications

Principal Duties and Responsibilities

• Develops, implements and monitors the policies, procedures, systems and programs in accordance with accepted standards and hospital administrative policies that ensure protection and safety of hospital and satellite facilities, personnel, patients, visitors and their property.

• Moves toward centralization and standardization when possible and needed for security processes, procedures, investigative processes, training, physical security technology and equipment.

• Creates opportunities for cross training, cost efficiencies, career pathways, process efficiencies throughout the enterprise.

• Develops and maintains a liaison working with federal, state and local regulatory and law enforcement agencies, including MBTA leadership, City Engineering and Traffic Departments, to ensure their assistance, correction and/or control of situations which may affect the hospitals or enterprise.

• Functions as the principal investigator of serious incidents and serious reportable events. Serves as the liaison between MGB and law enforcement authorities on specific incidents which may involve legal action.

• Serves as the primary resource person on all matters pertaining to healthcare safety and security. Works collaboratively with hospital administration and department representatives to provide coordination of activities which would bring about a security conscious environment for employees, patients and visitors.

• Ensures that the Police and Security Departments for each entity have high quality standards and are staffed with the appropriate mix of personnel to support and accomplish departmental goals and objectives. Provides for proper orientation, training, human resources processes, and in-service education for staff members; assures compliance with established policies and controls the quality and quantity of work performed. Facilitates continuous improvement efforts with creative and progressive programs and initiatives.  Creates, manages and utilizes comprehensive data collection, trending and reporting processes allowing strong understand of problem areas, need for resource deployment and process improvement.

• Prepares and monitors the department’s annual capital and operations budget.

• Prepares or arranges risk level, customized security protection plans for dignitaries, prisoners, celebrities and victims of harassment, hate crimes, domestic violence, threats, stalking and any other type of violence.

• Ensures that hospital security regulations are enforced, and that criminal violations and security problems are investigated and appropriately reported to management and law en