IT Business Applications Analyst - Model N

Company Description

At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that. Our technology helped people put a man on the moon.

We are a key partner to some of the largest and highest growth organizations in the world. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world’s biggest companies and public cloud, Western Digital is fueling a brighter, smarter future.

Binge-watch any shows, use social media or shop online lately? You’ll find Western Digital supporting the storage infrastructure behind many of these platforms. And, that flash memory card that captures and preserves your most precious moments? That’s us, too.

We offer an expansive portfolio of technologies, storage devices and platforms for business and consumers alike. Our data-centric solutions are comprised of the Western Digital®, G-Technology™, SanDisk® and WD® brands.

Today’s exceptional challenges require your unique skills. It’s You & Western Digital. Together, we’re the next BIG thing in data.

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES:

 Work with Business Stakeholders closely in Model N Channel Data management, Revenue Cloud and Rebate Management modules implementation.

• Implement enhancements on standard objects like Campaigns, Leads, Accounts, Contacts, Opportunities, Dashboards and Reports.
• Create new custom objects, assigned fields, designed page layouts, custom tabs, components, custom reports.
• Implement integrations with ERP such as master data and pricing.
• Develop Apex triggers, controllers to integrate customer data with various systems from SFDC-downstream system.
• Develop informatica integration to update the data in SFDC and pull the data from SFDC and sent to ERP and other downstream systems.
• Deploy Managed packages into SFDC which are Model N cloud for Rebate Management
• Involve in SFDC-Model N project developments and performed testcases.
• Migrate direct and indirect customer information from ERP system to new Model N system and Salesforce systems
• Develop Rebate and payment-related reports from SFDC.
• Work on Model N web services and help the business to resolve their Web service interface issues.
• Create Business Rules for various cloud customers and implement the pricing Modules in Model N
• Perform END to END testing for Various Model N Business functions.
• Analyze and Fix the Defect raised by Business Users. Provide business support, involving training, analyzing, and Issue resolution.

Qualifications

REQUIRED:

• Bachelor’s Degree in Engineering / IT (or) Equivalent.
• 11 - 14 years of work experience involving Model N Revenue Cloud, Model N Channel Data Management, Model N Revvy Management.
• 7+ years of hands-on Model N implementation experience
• Experience in Model N modules Price Strategy and Price Management, Experience on Model N opportunities and Quotes and Debit Modules.
• Very Good Exposure on User and roles and responsibilities in Model N.
• In-depth understanding of CRM business process like Campaign Management, Lead Management, Account Management, and contract Management.

SKILLS:

• Skilled in customizing standard objects like Accounts, Contacts, Opportunities, Quotes, Debits,
• Products, Price books, Cases, Leads, Campaigns as per client’s need.
• Expertise in Functional analysis, establishing business rules and process flows, design Flex field structures, segments, value sets, GAP analysis, configuration setups and validations.
• Significant experience in issue resolution, client communication and reporting.
•  Implementation experience with Web based technologies including HTML, XML, JSP.
• Writing PL/SQL quires, stored procedures, and advanced PL/SQL methods.
• XML, XSLT, PL/SQL, BPEL, Perl, Shell Script
• Oracle SOA Suite.
• Sales Force Admin and Developer methods.
• Toad, SQL Plus, SQL Developer.
• Good understanding of Oracle database management such materialized view, explain plan etc.
• Exposure to OLAP/BI tools such as OBIEE
• Experience creating and reviewing ETL design and mapping specifications documents
• Expertise in Advanced PL/SQL
• Excellent analytical and problem-solving skills
• Experienced with multi-national and distributed development environments

Additional Information

Western Digital is committed to providing equal opportunities to all