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Business Systems Analyst, Commercial Operations
NeoGenomics LaboratoriesUnited States, United Statesfull_timeVerifiedPosted 3 Sept 2025
About the role
Are you motivated to participate in a dynamic, multi-tasking environment? Do you want to join a company that invests in its employees? Are you seeking a position where you can use your skills while continuing to be challenged and learn? Then we encourage you to dive deeper into this opportunity.We believe in career development and empowering our employees. Not only do we provide career coaches internally, but we offer many training opportunities to expand your knowledge base! We have highly competitive benefits with a variety HMO and PPO options. We have company 401k match along with an Employee Stock Purchase Program. We have tuition reimbursement, leadership development, and even start employees off with 16 days of paid time off plus holidays. We offer wellness courses and have highly engaged employee resource groups. Come join the Neo team and be part of our amazing World Class Culture!
NeoGenomics has an opening for a Remote Business Systems Analyst who wants to continue to learn in order to allow our company to grow.
Now that you know what we're looking for in talent, let us tell you why you'd want to work at NeoGenomics:As an employer, we promise to provide you with a purpose driven mission in which you have the opportunity to save lives by improving patient care through the exceptional work you perform. Together, we will become the world's leading cancer reference laboratory. Position Summary:The Business Analyst, Sales Operations (BASO) will be committed to providing analytical support to the Commercial Operations team. They will be responsible for determining key performance indicators (KPIs) for all ongoing and upcoming commercial operation initiatives. BASO will be responsible for working cross-functionally within clinical division to develop and monitor commercial facing KPIs that directly link to commercial enablement, client engagement, and revenue growth. Programs will include but are not limited to:- Sales Performance Incentive Funds (SPIF)- Guided Selling Models- Partnership Success- Sales Productivity Reporting
The BASO will be responsible for maintaining sales commissions and collaborating with the MSO for sales commissions administration. The BASO will be responsible for collaborating for the development of Dashboards and Reporting for our commercial team from our CRM, currently SFDC. The BASO will be responsible for data modeling for proposed and on-going commercial initiatives Responsibilities:
NeoGenomics has an opening for a Remote Business Systems Analyst who wants to continue to learn in order to allow our company to grow.
Now that you know what we're looking for in talent, let us tell you why you'd want to work at NeoGenomics:As an employer, we promise to provide you with a purpose driven mission in which you have the opportunity to save lives by improving patient care through the exceptional work you perform. Together, we will become the world's leading cancer reference laboratory. Position Summary:The Business Analyst, Sales Operations (BASO) will be committed to providing analytical support to the Commercial Operations team. They will be responsible for determining key performance indicators (KPIs) for all ongoing and upcoming commercial operation initiatives. BASO will be responsible for working cross-functionally within clinical division to develop and monitor commercial facing KPIs that directly link to commercial enablement, client engagement, and revenue growth. Programs will include but are not limited to:- Sales Performance Incentive Funds (SPIF)- Guided Selling Models- Partnership Success- Sales Productivity Reporting
The BASO will be responsible for maintaining sales commissions and collaborating with the MSO for sales commissions administration. The BASO will be responsible for collaborating for the development of Dashboards and Reporting for our commercial team from our CRM, currently SFDC. The BASO will be responsible for data modeling for proposed and on-going commercial initiatives Responsibilities:
- Liaise with internal stakeholders to help establish detailed requirements for commercial facing enhancements
- Collaborate effectively with the Commercial Operations Team and other clinical departments
- Develop a general understanding of our systems, architecture and business models
- Participate in cross-functional teams or projects
- Complete project goals within established timeline
- Establish open and clear communication channels with various teams and departments at all levels within the organization
- Objectively seek out areas of systematic improvement that foster sales excellence and enablement
- Assist commercial operations team in the development of the next generation of analytics and tools, driving customer retention and revenue appreciation
- Develop and monitor Key Performance Indicators (KPIs) for all ongoing commercial operations and commercial enablement initiatives
- Provide KPI initiative progress report on as-needed basis
- Collaborate in the development of ROI and Business Cases for new assays, products and commercial operation initiatives
- Assist sales team and Senior Leadership in understanding operational process bottlenecks, inconsistencies, and opportunities for improvement
- Collaborate with the Sales, Commercial Operations, and IT teams to create next generational analytics, insight gleaning, and insight providing tools, driving revenue appreciation
- Develop reports, dashboards and other analytical solutions using various reporting solution tools, and support others in their use of the tools. Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of infor
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