Supervisor, Distribution Operations

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

•  Demonstrate the ability to influence and develop productive working relationships with the entire team. 
• Coach and influence peers. 
• Provide excellent time-management, organizations, and prioritization skills and coach others in the same. 
• Participate in continuous improvement activities in finding solutions to improve the performance of team members. 
• Manage and oversee all incoming and outgoing samples to ensure that each shipment is processed and dispatched to the correct destination within the client's commitment time. 
• Ensure team members understand their performance targets and goals, and providing support to all team members to ensure that all tasks and assignments are executed accordingly. 
• Coordinate and establish working schedules, both fixed and ad-hoc requirements form the operational team to manage daily services as needed. 
• In the absence of the Operations Manager, take the necessary steps and make the required decisions to maintain the operational workflow. 

• Ensure all emails are reviewed in detail to determine if there are any pending requests or assignments that require action. 
• Review and oversee the checking of the origin manifest from each country to segregate all delayed samples to ensure each shipment ships NFO. 
• Ensure accuracy in all incoming shipments that arrive according to their ship method and account number. 
• Confirm employees are performing the physical inspections of all over pack boxes and shipments to confirm that all shipping labels that are required were applied successfully, UN3373, UN1845, ship from, ship to, Integrator label, or airline labels with MAWB details.  
• Inspect all shipments placed on pending rack that are awaiting approval to export or ship date, must be inspected daily, to properly replenish dry ice or gel packs. All milestone replenishments must be recorded in Maestro.  
• Ensure that all Airway Bills are preparing with accurate and correct information based on final destination. 
• Always ensure that upon processing and shipments for dispatch, Maestro route legs must always be updated with the correct departure and arrival information accordingly. If shipments are being dispatched under Marken Integrator account, the price for transit should always be allocated in the option cost split by weight. 
•  Check the route leg Pre Alert manager daily to ensure that all Master Air waybills arriving are recovered both domestically and Internationally. 

• At the end of each shift, run Maestro report log to endure that all samples were dispatched correctly and there are no discrepancies. Verify that all route legs, milestones, and data was entered for each shipment in Maestro accordingly. Follow the Quality control internal process in place, to confirm that all boxes were labeled and packed properly according to its contents and final destination, and ensure that every shipment was received, accounted for, and processed successfully. 
• Review that all required milestones no later than 2 hours after occurrence, arrival to airport, recovered from airline, arrived to Marken. 
•  Provide all NFO dispatch details to the Transportation Coordinator