Sr. Associate, Product Management - Zelle Mobile
Capital OneAbout the role
Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.
About the role
We are looking for a Mobile Product Manager to join the Zelle team and will be responsible for the end-to-end customer experience of Zelle for millions of users. Zelle is a fast-growing money movement method that processed over 4.2 billion transactions in 2025, totalling more than $1.2 trillion in payments. To be successful in this role, you will need to have a customer-first mindset, collaborate broadly with multiple stakeholders and partners, and build and own a data-driven roadmap that balances customer delight with the rigorous demands of a secure, real-time payment network. The ideal candidate is an excellent communicator that thrives in a fast paced environment, can juggle multiple initiatives at different phases, and embraces the idea of ownership and accountability.
As a Senior Associate Product Manager on the Zelle team, you will:
Lead a Mobile engineering team to design and deliver product features for our customers
Build a roadmap, own the backlog and prioritize high-leverage features and experiences grounded in our objectives and measured against our key outcomes and goals
Build and maintain partnerships with leaders and stakeholders across the Bank
Define, socialize and monitor key performance indicators to understand the impact and success of your features
Apply strategic thinking to delivering product features that are well managed, including collaborating effectively with risk, compliance, legal, and privacy partners
Capital One Product Framework
In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product Management:
Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment
Basic Qualifications:
Bachelor’s Degree or military experience
At least 1 year of experience working in Product Management
Preferred Qualifications:
2+ years of experience working in Product Management
Experience driving iterative testing, data-driven validation and focus on optimizing the end-to-end customer journey based on data
Experience working with cross-functional teams as a product owner in an agile development process
Experience working in financial services
Experience translating business strategy and analysis into consumer facing digital products
Experience working on core product platforms powering digital experiences
At this time, Capital One will not sponsor a new applicant for employment authorization for this position
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $111,200 - $126,900 for Sr. Associate, Product Management
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