Senior Client Technology Engineer

Overview

Responsible for high-level design, engineering, and support of the global end-user computing environment, including but not limited to desktop computing stations (desktops, laptops, and virtual computing devices), telecommunications handheld devices (Blackberrys, PDAs, iPhones) and software application installs (COTS and proprietary). Under general direction, leads and performs organization-wide patch management, desktop/laptop images and scripting/automation, as well as large scale implementation projects related to the client technology environment. Serves as a senior level resource to the organization for client technology functions.

Pay Range: $95,000.00 - $110,000.00 

What We Offer:

• Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses
• Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible)
• Retirement Matching: 50% match on the first 6% of your contributions after 90 days
• Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
• Competitive Insurance: Health, vision, and dental coverage for you and your dependents
• Pet Insurance: Competitive coverage for your furry family members through ASPCA
• Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment

Responsibilities

·        Develops an effective and efficient global end-user computing environment while sustaining continuous improvement to meet users’ needs and expectations including stability, maintainability, performance, and recoverability.·        Designs and maintains an enterprise workstation and software management framework and associated systems.·        Designs, tests and implements company-wide standard desktop/laptop images, along with creation and maintenance of all processes and associated documentation.·        Researches, tests, certifies and documents operating system upgrades and patches to be deployed into the organization, as well as define associated processes.·        Designs, tests, implements and documents unassisted installs of software updates and new installs, as well as custom desktop configurations.·        Acts as a Team Lead for the design and implementation of client technology and end-user computing systems, leading and directing the work of others.

·        Develops an effective and efficient global end-user computing environment while sustaining continuous improvement to meet users’ needs and expectations including stability, maintainability, performance, and recoverability.·        Designs and maintains an enterprise workstation and software management framework and associated systems.·        Designs, tests and implements company-wide standard desktop/laptop images, along with creation and maintenance of all processes and associated documentation.·        Researches, tests, certifies and documents operating system upgrades and patches to be deployed into the organization, as well as define associated processes.·        Designs, tests, implements and documents unassisted installs of software updates and new installs, as well as custom desktop configurations.·        Acts as a Team Lead for the design and implementation of client technology and end-user computing systems, leading and directing the work of others.·        Provides technical direction, project leadership, documentation, and senior level engineering as it relates to the client technology environment.·        Acts as a primary technical interface with different areas of the business during project requirements gathering, design, implementation and documentation.·        Investigates, troubleshoots, analyzes and resolves problems that have been identified or escalated.·        Provides input during the performance appraisal process. ·        Plans, evaluates and recommends new technology and innovation solutions.

• Other duties as assigned   

Qualifications

Education / Experience·        High School diploma or GED required. BS in IT field preferred.·        10+ years of experience in IT field.·        Minimum 7 years experience as a Desktop Engineering/Architecture professional.·        Minimum 3 years experience with imaging tools and software packaging technologies  Skills·        Expert knowledge of Microsoft Intune, imaging (SCCM/MECM), patch management, endpoint protection (Anti-Malware & Encryption), scripting/automation, and software packaging technologies and processes. ·        Expert knowledge and understanding of Desktop operating systems