Flight Data Analyst-HDQ

Department:

Flight Operations

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

The Flight Data Analyst will serve as part of the Flight Safety Team. This includes, but is not limited to, the development of algorithms within FDAP (Flight Data Analysis Program), monitoring mitigations about SMS (Safety Assurance), and communication of information to the appropriate SWA departments. Emphasis will be on support of external Customers and the exploration of Flight Data analyses beyond the usual safety application to includes all data sources available to the Flight Safety Team.

Additional Details

• The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours.
• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.  

We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. 

Responsibilities

• Develop algorithms to extract data from all data sources available to FDAP
• Perform FDAP event review and assist with FAA and NTSB investigations
• Provide data trends and analyses to support the Safety Management System
• Promote safety awareness by developing communication and education content for department publications
• Brief FDAP data trends and study’s to Flight Operations leadership
• Develop flight efficiency analyses to support multiple initiatives across Southwest
• Assist other Flight Operation teams with integrated data analysis
• Present at conferences and other industry meetings
• Provide friendly service to and maintain positive relationships with all internal and external Customers
• May perform other job duties as directed by Employee's Leaders

Knowledge, Skills and Abilities

• Intermediate knowledge of PC databases
• Intermediate knowledge of commercial airline operations
• Intermediate knowledge in airspace structure and navigation procedures
• Skilled in the use of analysis software tools like Tableau, and Alteryx
• Skilled in written and verbal communication
• Ability to work both independently and as a member of a Team
• Ability to be self-motivated, utilize strong analytical skills with investigative problem solving techniques
• Ability to solve complex problems, comply with tight deadlines, and accomplish work with little direction or supervision

Education

• Required: High School Diploma or GED

Experience

• Intermediate level experience, fully functioning broad knowledge in:
  • Data analysis
  • Algorithm development
  • Creating data visualizations and dashboards
  • Prior work in Flight Operation organizations or aviation and safety

Licensing/Certification

• N/A

Physical Abilities

• Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
• Ability to communicate and interact with others in the English language to meet the demands of the job
• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Other Qualifications

• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
• Must be at least 18 years of age
• Must be able to comply with Company attendance standards as described in established guidelines
• Must meet confidentially expectations as to confidential, proprietary, and sensitive Company information

Pay & Benefits