Senior Director - Operations and Business Office MPC - FT - Days - MPC

Location:

Hollywood, Florida

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.

Summary:

Functions as Senior Director - MPC Operations and Business Office including but not limited to each clinic's management and service line operations, including auxiliary services (Laboratory, HIM, Care Management) production and efficiency. Directs the department's activities and resources to ensure alignment with the mission, values, and objectives of the organization.

Responsibilities:

Prepares, monitors, and evaluates departmental budgets, and ensures that the reporting departments operate in compliance with allocated funding. Coordinates and directs internal/external audits.Aim to improve the health of the entire population served and to reduce health disparity among patients served.Leads daily divisional operations for all support departments, which includes practice management, finance, lab support services, medical records, Manage Care and governmental contracting, patient satisfaction, event planning for fundraising, environmental services and maintenance including licensing. Develops and implements departmental goals, plans, and standards consistent with the clinical, administrative, legal, and ethical requirements/objectives of the organization.Plans and monitors staffing activities, including hiring, orienting, evaluating, disciplinary actions, and continuing education initiatives.Ensure the programs support services and workflows for population health, value base, and risk contracts.Develop and maintain positive relationship with internal and external stakeholders (Manage Care companies, Federal, State, and local Governmental entities).Identifies the contracting of managed care, Medicaid and Medicare insurances for Memorial Primary Care (MPC) and work to credentialing and link providers to bill for services rendered.Manage contract reporting requirements, and maintains working relationship with Florida Department of Health, Broward County, Health Foundation of South Florida and other grantor representatives with regards to all contract funded programs.Plans, develops and implements programs and/or operations in close liaison with the Memorial Healthcare System (MHS) to insure that all patients presenting themselves or referred for Primary Care are provided with the treatment and/or diagnostic services and that those patients receive proper disposition for their particular needs.Develop strategies to ensure financial goals are achieved for financial share savings.Directs and evaluates departmental operations, including patient care delivery, financial and budget plans, risk, information technologies, service level determination, and complaint management, to achieve performance and quality control objectives.

Competencies:

Education and Certification Requirements:

Masters (Required)Fingerprint Screen (FINGERPRNT) - Florida Department of Childrens & Family (DCF)

Additional Job Information:

Complexity of Work: Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Interaction requires ability to motivate and influence people or groups of people. Mastery of a professional or administrative field. Applies theories and new developments to problems. Required Work Experience: Five (5) years of related Medicare Advantage, Population Health and Value Base experience. Other Information: Additional Information: Employment in this position is contingent upon successful completion of a Level II Criminal History record check.Additional Education Info: In a job related field

Working Conditions and Physical Requirements:

•  Bending and Stooping = 0%
•  Climbing = 0%
•  Keyboard Entry = 60%
•  Kneeling = 0%
•  Lifting/Carrying Patients 35 Pounds or Greater = 40%
•  Lifting or Carrying 0 - 25 lbs Non-Patient = 40%
•  Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 0%
•  Lifting or Carrying > 75 lbs Non-Patient = 0%
•  Pushing or Pulling 0 - 25 lbs Non-Patient = 40%
•  Pushing or Pulling 26 - 75 lbs Non-Patient = 0%
•  Pushing or Pulling > 75 lbs Non-Patient = 0%
•  Reaching = 40%
•  Repetitive Movement Foot/Leg = 0%
•  Repetitive Movement Hand/Arm = 60%
•  Running = 0%
•  Sitting = 60%
•  Squatting = 0%
•  Standing = 60%
•  Walking = 60%
•  Audible Speech = 60%
•  Hearing Acuity = 60%