Office Assistant

At Coastal Horizons, our mission is to provide a continuum of professional services to promote healthier lives, stronger families, and safer communities. We are currently seeking a motivated and passionate Office Assistant to join our dynamic team. If you're looking for an opportunity to make a difference, we invite you to explore the exciting positions available with us.

Job Title: Office Assistant

Location: On-site

City/Stat/County: Wilmington, NC – New Hanover County

Schedule: Tuesday-Saturday, 40hrs/wk, 11am-7pm

JOB POSTING:

GENERAL STATEMENT OF DUTIES:

• Performs a variety of secretarial and administrative support duties.
• Knowledge of all Coastal Horizons programs.
• Assisting the staff in daily procedures.
• Subject to the OSHA rules and regulations on blood borne pathogens due to the possible exposure of various body fluids.
• General knowledge of the program and related functions as needed.

REQUIRED EDUCATIONAL/QUALIFICATIONS:

• High School Graduate with some business courses.
• Two (2) years secretarial or clerical experience.

OR

• Equivalent combination of education and experience.
• Experience in third party medical billing.
• Ability to work a flexible schedule

POSITION HIGHLIGHTS:

• Conducts reminder calls to clients concerning appointments
• Answer phones at the front desk, provides support for Office Assistant team members
• Pick up incoming mail and distribute to assigned mail locations
• Filing of any client related paperwork
• Schedule appointments for Therapists/Counselors and other staff
• Print SAIOP certificates
• Check in new clients & review paperwork
• Placing orders for office supplies
• Assist when needed to support operations of the New Hanover Office– other duties as assigned
• Collect and post client payments; assists with 3rd party billing as assigned. Collect client fees
• Maintain client confidentiality by securing all client information via telephone or personal contact.
• Manage assorted tasks via Computer
• Perform other duties as needed to support operations
• Enroll patients into services for our expanded dosing program

SALARY & BENEFITS:

• Competitive salary based on experience
• Comprehensive medical, dental, and vision insurance
• Educational loan repayment programs & Career growth
• Retirement savings plan/401K
• Paid time off programs, rollover hours, 14 paid holidays