Field Operations Manager

Description

Proesis Biologics is a contemporary and forward-thinking human source plasma collection platform dedicated to improving the plasma donation journey for all stakeholders. We partner with communities and donors to supply the industry with the high-quality plasma necessary for treating people with rare and chronic conditions worldwide. We strive to create a collaborative and engaging culture focused on bold authenticity, intense curiosity and innovation, fierce donor advocacy, and growth. 

Proesis Bio is looking for a dedicated Field Operations Manager (FOM) that exemplifies our company’s core values to oversee current and new Proesis Bio plasma centers. The FOM works closely with center management to address issues, answer critical questions, deploy tools that improve center operations, and ensure KPIs are met. The FOM cares deeply about creating successful center teams, is solutions-oriented, and can collaborate across functions to successfully deliver results. Strong candidates will have experience directly managing center teams and fostering strong partnerships with their Field Quality Managers. Ideal candidates will have a successful track record of leveraging both hard and soft skills to positively improve plasma center operations.

Enough with the formalities. Are you ready to work for an organization that truly values you as a person, not just a worker? We don’t simply say our employees are our most valuable resource, we live it with emphasis on providing outstanding benefits related to your time (our PTO and paid Holidays are legit!); health and dental insurance; wages (some sources show we pay in the top 10-15% of the market); and much, much more. By joining our team at Proesis Bio, you will not only be embarking on an exciting professional journey, but you'll also have the chance to make a real, tangible difference in the lives of people across our global communities, each and every day. If we have your attention, please continue reading to learn more about the role. 

Requirements

 Role and Responsibilities:

• Lead, manage and develop center leadership teams; directly manage Center Directors 
• Drive desired results in your plasma centers by clearly communicating business objectives and prioritizing effectively  
• Prepare monthly center plans, including monthly production reports, monitor and accomplish annual production targets
• Provide oversight to effectively open new collection centers and operate within the scope of FDA cGMP 21CFR.
• Analyze data to identify performance gaps or areas of opportunity; use data to design performance improvement plans and center initiatives
• Build out processes and develop tools to enhance center operations; be the driver of operational excellence across your centers
• Conduct market assessments where appropriate and ensure business approaches are aligned with go-to-market strategies
• Work cross functionally within the organization, especially with the Field Quality Manager, to appropriately meet regulatory requirements and operational goals while ensuring employee and donor safety
• Ensure marketing plans are executed as designed and work closely with Marketing on lead generation and donor retention strategies
• Instill company core values into plasma center operations 
• Ensure legal and ethical conduct in centers as well as compliance to all corporate standard operation procedures and corporate processes
• Assist or lead in the opening of new locations for Proesis Bio
• Directing multiple center locations through inspections, collection growth, Effectiveness Checks, and project completion while maintaining a high level of quality.
• Create, manage, and track all aspects of projects. This includes maintaining project schedules, managing project plans, resource plans, and status reports. 
• Communicate and collaborate with key stakeholders to ensure expectations and timelines are achieved. Identify, execute, and communicate risks associated with the project plan. 
• Lead and participate in continuous improvement activities to maximize business results.

Qualifications and Education:

• Bachelor’s Degree
• Minimum 5 years progressive responsibility as a manager in a highly regulated environment including direct supervision of employees performing enforceable standard operating procedures (SOPs) and Good Manufacturing Practices (cGMPs); experience managing remote employees performing these duties preferred
• Previous experience managing a plasma center or biologics operations; regional management experience preferred
• Frequently required to travel overnight – up to 50% 

At Proesis, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our product