Ocular Oncology Site Lead

Overview

Retina Consultants of Texas (RCTX) is seeking an Oncology Site Lead to join our innovative team with the mission of Fighting Blindness For The World To See. This position will be responsible for the efficiency and success of daily clinical operations related to a patient-centric experience. This role oversees the growth and development of team members, monitors patient-flow, productivity, and efficiency of the clinic, and supports the needs of providers and the clinical team while delivering quality medical eye care services. The ideal candidate must be able to travel to various clinics, communicate effectively, and be highly organized to work in a fast-paced environment.

 

This position will travel to the following clinics: Bellaire, Katy, Woodlands, and Medical Center, mileage compensation is provided.

 

Candidates must be able to travel to various clinics to meet the needs of the patients and providers, and support the Clinic hours of Monday through Friday between the hours of 6:30am-6:30pm. Schedules are provided weekly and are based on the provider's clinic, patient and surgery schedules. Clinic staff are provided with the opportunity for weekend hours if available.

 

Retina Consultants of Texas is the largest and most respected retina-only ophthalmology practice in the United States. Our group consists of 26 world renowned physicians leading the world in retinal care. While serving two major metropolitan markets (and their extensions) our combined culture allows us to best serve our patients, referral sources and our own team of physicians. RCTX also invests heavily in diagnostic equipment, providing state-of-the-art retina imaging, laser and diagnostic capabilities to each patient. This, combined with the clinical expertise of our physicians, an outstanding and devoted staff, and 25 convenient locations to serve our patients.

 

We worked hard to create our culture as Retina Warriors. We strongly emphasize our core values of Hard Work, Authentic Care and Innovation in everything we do. It is our belief that by investing in our people, our people will be empowered of their own accord to provide the highest quality patient experience.

 

In addition to being highly challenged professionally, in joining our practice, the following competitive benefits for full-time eligible employees after a 60-day introductory period:

• Employee Paid Benefits such as Medical, Dental, and Vision, short-term disability, voluntary life insurance, accident, critical illness, hospital indemnity, pet insurance, HSA pre-taxed contributions, 401 (k) retirement savings contributions both Roth and Traditional options starting date of hire.
• Employer Paid Benefits such as long-term disability, $25,000 basic life insurance policy, 3% 401(k) safe harbor contribution, HSA employer contributions, annual performance merit increases, certification opportunities, rewards & recognition platform, WellHub Starter Plan Gym Membership, paid time off and (8) paid holidays + (1) floating holiday annually.  

 

RCTX is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, disability, military service, veteran status, genetic information, or any other protected class under applicable law.

 

Responsibilities

Leadership and Team Management

• Lead and manage direct reports, modeling RCTX core values
• Recruit, hire, and onboard new team members
• Provide initial and ongoing training to ensure staff proficiency in required skills and roles
• Hold team accountable for meeting performance metrics and KPIs
• Communicate performance expectations and provide feedback
• Manage time cards including approving time off in accordance with clinic demand
• Assist in disciplinary action and performance reviews under supervision of practice administrator

Clinic Operations and Readiness

• Oversee day-to-day clinic operations to ensure smooth patient flow and excellent patient experience
• Ensure clinic is properly equipped and maintained to set quality standards
• Optimize patient scheduling to balance access and utilization
• Maintain a smooth flow of patients to the physician, altering test sequence as required
• Perform patient work-ups and diagnostic testing as required to assist with patient flow

Clinical Quality and Compliance

• Ensure clinical documentation meets quality and compliance standards
• Train and audit staff on proper charting, coding, and billing practices
• Keep staff up-to-date on clinical policies, protocols, and regulatory requirements