Chief of Staff

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Job Category

Operations

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Role Description:
We are looking for a Chief of Staff to contribute to the growth of our Regulated Industries business unit with Sales. This is an opportunity to work alongside individuals who are united by a strong sense of teamwork, service, and excellence. The Chief of Staff will have to apply their unique skills based on their executive’s job functions, personality, and communication style. Salesforce has a positive, diverse, and supportive culture, and we are eager to add another strong contributor to our growing team.

Your impact:
The Chief of Staff creates scale and leverage for the Regulated Industries CRO, driving key priorities, communication, accountability, and execution. The ideal candidate will have a unique combination of emotional intelligence, operations & administration, project management, and executive presence. The Chief of Staff will lead through influence and have a deep understanding and exposure to a variety of business areas. This role requires the ability to orchestrate many things while also being able to zoom into and out of details quickly to ensure information is being surfaced to the CRO in a timely manner.

Core Responsibilities:

• Partner with CRO to set, manage, and drive top CRO priorities
• Establish deep strategic and collaborative relationships across the Sales group to ensure offerings address core business needs and challenges
• Partner with CRO’s EA to prioritize and enhance calendar activities and extend the bandwidth of the CRO. Ensure the CRO is appropriately briefed for each internal and external activity.
• Actively drive the business strategy (e.g. V2MOM) - inclusive of architecting and updating the V2MOM, and managing progress against
• Manage CRO’s priorities, liaise with the leadership team and business partners on key initiatives. Aid in escalation, delegation, and resolution.
• Communicate with urgency and appropriate discretion and transparency to keep the CRO, leadership team, and partners informed and aligned.
• Create an operational rhythm for the Office of the CEO. Design and implement processes to increase CRO productivity & impact and create structure and focus for the team.
• Act as a thought partner and advisor to executives preparing for key review and planning meetings.
• Oversee customer engagement and participation in key industry and Salesforce events
• Represent the CRO in internal and external meetings, as appropriate.
• Lead the Office of the CRO, including teams responsible for operations, events, philanthropic priorities. Own and manage the budget.
• Orchestrate appropriate information flow to accelerate the business and enhance CRO impact
• Assuming or delegating day-to-day responsibility for projects and tasks amongst the team, ensuring follow-up and follow-through
   

Minimum Requirements:

• Minimum of 5+ years of applicable administrative experience, ideally from a global software organization.
• The skillful execution of administrative activities, with high attention to detail, organization, and process.
• Skillful in collaboration and diplomacy to ensure smooth working relationships across matrixed teams.
• Experience with the setting up and management of virtual meetings and tools e.g., GoToMeeting, GoToWebinar, Google Hangouts, and conference calls.
• Strong relationship management skills, ability to build a personal network throughout the company.
• Strong Excel, PowerPoint, mail, and calendaring skills (Gmail and Google Calendar experience a plus).
• Project Coordination experience is needed at an intermediate complexity.
• Ability to work successfully at both the strategic and tactical level.
• Strong oral and written communication. Ability to communicate clearly and effectively with senior leaders and external partne