Supplier Quality Engineering Manager - External Operations (Endoscopy)
Boston ScientificAbout the role
Recruiter: Spencer Gregory Hale
Supplier Quality Engineering Manager – External Operations (Endoscopy)
About this role:
The External Operations Supplier Quality organization at Boston Scientific is a global, passionate team that oversees a diverse network of suppliers which manufacture finished devices for BSC distribution. The Supplier Quality Manager will demonstrate a primary commitment to patient safety and collaborate with cross-functional internal/external resources to continually improve our supplier’s manufacturing processes and grow the team. The role will focus on leading a team of Supplier Quality Engineers through supplier onboarding, new product launches, sustaining programs, and value improvement projects for Single-Use Devices and Capital Equipment. The manager will ensure the external manufacture of high-quality products and facilitate compliance with regulatory requirements.
Your responsibilities include:
- Lead team through New Product Development by coordinating with management, project leaders, & divisional core team members.
- Implement improvements to Quality Systems and tools by directing personnel to gather data on existing quality tools, identify weaknesses, and research/select new tools based on findings.
- Monitor department’s activities and quality records to ensure compliance and timely execution
- Support Quality System and Regulatory standards including ISO 13485, 21CFR, MDSAP, EU MDR
- Front-room audit support in Regulatory Body Audits
- Engage with cross functional stakeholders to prioritize sustaining projects for each franchise.
- Respond resourcefully, flexibly, and positively when faced with new challenges, transitions, and demands
- Monitor day-to-day operations and provide direction and guidance to employees on their divisional or project goals.
- Provide manufacturing support at external vendors by addressing manufacturing process defects and implementing process improvements utilizing Quality System tools.
- Effectively communicate with internal Stakeholders and Suppliers
- Contribute to the development and monitoring of area budgets through regular cost analysis and spending.
- Foster a diverse and inclusive workplace enabling all participants to contribute to their full potential in support of organizational objectives.
- Attract, develop, manage, and retain top talent. Ensure employees receive ongoing feedback, mentoring, training, development opportunities, and progressively challenging tasks.
- Align the vision, mission, and values in decision-making and actions.
What we’re looking for in you:
Minimal requirements:
- Bachelor’s degree required in Engineering, Science, or related technical discipline
- 7+ years of related and progressive quality experience within the medical device industry
- Strong facilitation & communication skills with the ability to successfully interact at all levels of the organization with proven ability to lead individuals, complex projects, and solve difficult technical problems.
- Highly adaptable, willing to accept new ideas, and ability to create, influence, and implement global strategies and policies successfully
- Effective communicator skilled in tailoring information to the intended audience.
- Experience collaborating with global teams and suppliers, including both U.S.-based and international regions.
- Ability to travel 20%
Preferred qualifications:
- Demonstrated success leading teams and mentoring individuals
- Advanced technical or business degree
- Background in Supplier Quality, Global Sourcing or Operations
- Experience working with contract manufacturers or OEM suppliers
- Proficient in MS Excel, Word, Project, PowerPoint, and ERP Systems
- Lead Auditor Certification (ISO 13485 or similar)
- ASQ certification (CQE, CBA, SSGB, SSBB) preferred
- Strong foundation in Material Controls and Quality Management Systems
- Skilled in collaborating with functions such as Quality Systems, Manufacturing Engineering, Sourcing, Regulat
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