Assistant Facilities Manager - Bilingual (English/Spanish)

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What This Job Involves

This position offers the ideal blend of administrative oversight and hands-on facilities expertise (MUST HAVE - Working knowledge of building systems (HVAC, mechanical, electrical). Your Spanish language skills will be a tremendous asset in building relationships and ensuring clear communication across all stakeholders. If you're ready to leverage your facilities background in a role that combines leadership, technical knowledge, and administrative excellence, we want to hear from you.

We're seeking an experienced Assistant Facilities Manager with strong technical knowledge of building systems and bilingual capabilities to join our team. In this role, you'll play a critical part in ensuring smooth facility operations while supporting the Facility Manager in delivering exceptional service to our clients. Assists the Facility Manager and other department heads in the provision of services essential for the effective operation and maintenance of the property. This encompasses demonstrated proficiency in MS Office (Excel, Word, PowerPoint, SharePoint, Outlook); customer and client services, financial management, facility maintenance, procurement, and supplier management. Cultivate strong relationships with key representatives to support the client's corporate real estate goals and objectives plus having basic knowledge of building systems (HVAC, mechanical and electrical systems) as the role will be doing building inspections. Must have prior managerial experience as the role has oversight of a team of engineers.

Your Day-to-Day

Client & Relationship Excellence

• Build and nurture strong relationships with key stakeholders to advance the client's real estate objectives
• Deliver exceptional facility management services that consistently exceed client expectations
• Represent our team professionally in all interactions, leveraging your bilingual capabilities to bridge communication gaps

Operational Leadership

• Oversee building inspections utilizing your knowledge of critical systems (HVAC, mechanical, electrical)
• Monitor and maintain compliance with industry standards, local regulations, and JLL's operational policies
• Track and optimize performance metrics (KPIs/SLAs) to ensure service excellence
• Support the implementation of safety protocols and regulatory compliance measures

Team Management & Development

• Guide and mentor our engineering team, fostering a collaborative environment
• Drive implementation of integrated facility management best practices
• Identify opportunities for operational efficiencies and process improvements
• Collaborate with the Facilities Manager to optimize maintenance and repair services

Administrative Excellence

• Masterfully manage work order systems for in-house staff and vendors
• Coordinate facility services including meeting preparations, event setups, and general operations
• Conduct thorough safety and maintenance inspections
• Support budgeting processes, vendor payment management, and capital planning
• Collaborate with Senior Occupancy Planner on moves and office reconfigurations

Sound like you? To apply you need: 

Required Experience & Skills

• Strong proficiency in MS Office suite and digital workplace tools
• Exceptional communication skills in both English and Spanish
• 2-3 years of team leadership experience
• Working knowledge of building systems (HVAC, mechanical, electrical)
• Experience with work order management systems
• Ability to expertly prioritize competing demands from multiple stakeholders
• Technical understanding of facility operations including chillers, air handlers, generators, and BMS systems

Educational Background

• Associate degree preferred
• Relevant facilities management certifications valued

Location:

On-site –Miami, FL

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to k