Backend Software Engineer, DentaQuest

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide.

Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.  

DentaQuest manages dental and vision benefits for more than 33 million Americans. Our outcomes-based, cost-effective solutions are designed for Medicaid and CHIP, Medicare Advantage, small and large businesses, and individuals. With a focus on prevention and value, we aim to make quality care accessible to improve the oral health of all.

Job Description:

Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work.

The Opportunity:

Software engineer will Support IT Objectives by supporting business processes, systems and clients(under limited supervision)  specifically with UI, middleware and system integrations related technologies and applications, carries out these responsibilities by providing information technology (IT)

How you will contribute:  

• Supports existing applications, monitors systems performance and work based on the impact to the business.  May coordinate cross-functional IT departments to resolve issues

• Uses troubleshooting skills to identify, research and propose solutions to problems and accommodate necessary changes or corrective action, as needed

• Execute full lifecycle software development

• Write well designed, testable, efficient code

• Produce specifications and determine operational feasibility

• Integrate software components into a fully functional software system

• Develop software verification plans and quality assurance procedures

• Document and maintain software functionality

• Tailor and deploy software tools, processes and metrics

• Serve as a subject matter expert

• Comply with project plans and industry standards

• Other duties as assigned.

 What you will bring with you:  

• BS or equivalent and 5+ years’ work experience in computer sciences or related field, or equivalent combination

• 3+ years of experience developing APIs for mobile applications using .NET (C#), Python, and Java

• Understanding of Azure and AWS, with experience building cloud-native  applications using serverless and containerized architectures.

• Knowledge of BFF (Backend-for-Frontend) design patterns, API gateways, and middleware architecture.

• Experience with authentication and security using Okta, OAuth2, OpenID Connect, and JWT

• Strong technical foundation with the ability to translate business needs into effective IT solutions

• Hands-on experience with DevOps, CI/CD pipelines, and containerization tools such as Docker and Kubernetes

• Proficient in infrastructure as code (IaC) using tools like Terraform and ARM templates

• Familiarity with monitoring and alerting tools such as ELK, Datadog, Dynatrace, and Splunk

• Fast learner with the ability to quickly adapt to evolving business requirements and technology trends

• Proven experience working in agile development environments, leading technical discussions, and mentoring junior engineers.

• Experience building and consuming REST and GraphQL APIs

• Demonstrated ability to manage multiple priorities effectively

• Excellent organization and prioritization skills

• Effective oral and written communication skills

PHYSICAL AND ENVIRONMENTAL CONDITIONS

• Ability to work in a traditional professional office setting

• Operate personal and computer equipment

• Occasional overnight travel in most cases by air

• Work schedule determined by project schedules

• May be required to work on the page/call rotation.