Salesforce Developer, Apttus / Conga (Remote) #2614

GRAIL is a healthcare company whose mission is to detect cancer early, when it can be cured. GRAIL is focused on alleviating the global burden of cancer by developing pioneering technology to detect and identify multiple deadly cancer types early. The company is using the power of next-generation sequencing, population-scale clinical studies, and state-of-the-art computer science and data science to enhance the scientific understanding of cancer biology, and to develop its multi-cancer early detection blood test. GRAIL is headquartered in Menlo Park, CA with locations in Washington, D.C., North Carolina, and the United Kingdom. GRAIL, LLC is a wholly-owned subsidiary of Illumina, Inc. (NASDAQ:ILMN). For more information, please visit www.grail.com.
GRAIL is looking for a Salesforce Engineer whose technical strengths include Conga (formerly Apttus) Contract Management, to join our IT Department. In this role you will  build custom processes and applications using Salesforce's business configurable components, including related applications across the CRM environment. This individual should be a technical subject matter expert for Salesforce.com and related Conga (formerly Apttus) modules as well as its appropriate use with respect to the entire Customer Life Cycle, CPQ and CLM. 

RESPONSIBILITIES CAN INCLUDE

• Perform system administrative functions including set-up and configurations, maintenance of standard objects, custom objects and tabs, user account maintenance, reports/dashboards building, workflows/triggers and other routine tasks, design and support role hierarchies, and sharing rules.
• Support functional design sessions, recommend configurable components of Conga/SFDC to satisfy business needs.
• Develop enhancements to meet contract system requirements, including templates, enhanced workflows, validations, and custom configurations.
• Perform daily maintenance and support of the CLM, including ticket response through resolution, monitoring system integrations, and other key system metrics, including testing. 
• Perform system updates from SFDC and Conga as required, supporting any retro-fitting, testing, and rollout efforts.
• Maintain/support DocuSign integration and related accounts.
• Participate in the evaluation, scoping, and delivery of new enhancement requests and process changes.
• Design, implement, and maintain required integration points with related systems.
• Write specifications for user interfaces as needed in support of customized applications. 
• Provide system administration support related to application customizations, user permissions, security settings, custom objects and workflow.
• Perform any data loads/exports (Accounts, Agreements, Attachments, etc.) as required.
• Maintain technical documentation as required
• Assist in training of new users, and support growth of CLM system skill sets across the organization.
• Effectively act as a liaison between business groups where required.
• Work independently with members of the user community to define and document enhancement requirements.
• Participate in long-term improvement operations to ensure compatibility with evolving requirements.
• Assess the impact of new requirements in the legal system and all upstream and downstream integrated applications, systems and processes.
• Liaise with internal clients and Legal as it relates to system upgrades and enhancements.
• Support Legal operations with ad hoc activities as requested related to the management of contracts, internal and external audits, discovery documentation, and other research using data from the CLM.

REQUIRED EXPERIENCE

• 3+ years of Salesforce experience, with understanding of legal contracting and/or contract management systems
• Knowledge of the Conga (formerly Apttus) Contract Management system required
• Experience with SFDC Administration with accompanying certification preferred.
• Ability to work in the Lightning environment
• Exceptional communication and document management skills are required.
• Proven ability to design and implement new processes and facilitate user adoption
• Strong project and data management ability
• Demonstrated analytical ability to understand and articulate complex requirements
• Team player with a supportive attitude to work in the fast-paced environment.
• Excellent written and verbal listening and communication skills.

The expected, full-time, annual base pay scale for this position is $96,000 - $130,000. Actual base pay will consider skills, experience, and location. 
Based on the role, colleagues may be eligible to participate in an annual bonus plan tied to company and individual performance, or an incentive plan. We also offer a long