Product Lead, Bitkey

Company Description

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.

Job Description

Bitkey is Block’s self-custody bitcoin wallet, which helps customers truly own and manage their bitcoin. We’re looking to hire a Product Lead to play a critical role in defining and building a simple, safe self-custody wallet that helps customers own and manage their bitcoin and send / receive bitcoin to anyone, anywhere globally. This consumer product is already in its external beta stage and will be available across 6 continents when it launches in general availability in its next stage.

Our goal is to make the future of money both intuitive and safe while enabling customers to build a better financial future. We're assembling a team experienced in an extremely wide range of disciplines, including business, operations, design, software, hardware, security, and so many other aspects of product delivery. Come build the future of money with us! Learn more through our development blog here.

This role is fully remote and can be based anywhere in the US, UK, or Ireland. The Product Lead will report directly to Bitkey’s Business Lead.

You Will:

• Champion the customers’ needs across different customer segments globally 
• Investigate, define, prioritize, and help delivery important product features that meet customers needs 
• Understand the global and local nuances across bitcoin management for consumers in dozens of countries across six continents, knowing when to go deeper vs not across dozens of countries - a global mindset is key
• Develop, experiment, and launch sustainable business models that drive revenue while thoughtfully scaling costs
• Develop and execute against a product strategy that covers: discovery and delivery of new product offerings that reach new customers globally; hardware interactions that are critical to the product experience, packaging and out of box experience; key communications experience that addresses both security and convenience needs for customers; and other key foundational experiences across the product
• Contribute to a culture of discovery and delivery where different stages of product development happens in parallel across a team of PMs, designers and engineers
• Partner closely with other PMs, Engineering leads, Business, and Marketing Leads on a mix of strategy and execution topics across the Bitkey program
• Lead cross-functional efforts and help create useful process (e.g. helping the engineering and design teams think across product stages, in scope vs out of scope, how to approach technical estimations and trade offs on scope vs time to market vs resourcing)

Qualifications

You Have:

• 7+ years of Product Management experience
• Experience in both building a new product, 0 to 1, which includes designing and running customer research and building something from scratch to launch, learn, and iterate, as well as experience scaling a product / business across numerous geographies
• Experience defining user segments, personas
• Expert in hypothesis-driven product development and experimentation
• Experience in building software products and demonstrated ability to think through great UX from end to end discovery, conversion, usage, retention, upsell
• A global-mindset developed over building products across multiple countries
• Experience building products in a regulated industry

Additional Information

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Full-time employee benefits include the following:

• Healthcare coverage (Medical, Vision and Dental insurance)
• Health Savings Account and Flexible Spending Account
• Retirement Plans including company match 
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
• Paid parental and caregiving leave
• Paid time off (including 12 paid holidays)