Jobs and Careers
CO
Senior Program Manager
COPE Health SolutionsDowntown Los Angeles, California, United States, United Statesfull_timeVerifiedPosted 24 Feb 2026
💰 $90,000/yr($80,000/yr – $90,000/yr)
About the role
FLSA StatusExemptSalary Range$80,000 - $90,000Reports ToDirector of ECM Operations Direct ReportsProgram ManagerLocationOnsiteTravelUp to 10%Work TypeRegularScheduleFull TimeKey Responsibilities and DutiesStrategic Planning & Execution:
- Execute comprehensive program strategies, roadmaps, and detailed project plans to achieve business goals.
- Develop and execute initiatives to improve enrollment, engagement, and retention.
- Leads teams across various locations, managing resources, and ensuring collaborative execution.
- Proactively identifies risks, develops mitigation plans, and maintains quality standards.
- Identify growth opportunities and support program expansion efforts.
- Oversee program budgets, financial forecasting, and resource allocation to ensure profitability and efficiency.
- Monitor enrollment trends, billing, and revenue cycle performance.
- Ensure program sustainability through performance monitoring and financial oversight.
- Reports on development progress, providing updates to executive leadership and key stakeholders.
- Serve as a liaison with contracted health plans and external partners.
- Participate in joint operational committee (JOC) meetings and performance reviews.
- Analyzes performance metrics to identify areas for improvement and implements best practices.
- Direct the implementation and ongoing management of the ECM Program
- Supervise program managers and interdisciplinary care teams.
- Develop, implement, and refine workflows, policies, and standard operating procedures. Ensure accurate and timely documentation on required platforms.
- Maintain audit readiness and respond to internal and external audits.
- Ensure adherence to DHCS ECM requirements and Medi-Cal regulations.
- Oversee documentation standards and compliance practices.
- Leaf team during MCP and State audits.
- Provide leadership in reporting audit results and outcomes.
- Bachelor’s degree in health administration, Public Health, Nursing, Social Work, or related field required.
- Master’s degree or project management certification (e.g., PMP) preferred.
- Proven experience in managing complex programs.
- minimum of 5 years of leadership or supervisory experience in managed care.
- Experience working with Medi-Cal or managed care population preferred.
- Knowledge of ECM Model of Care strongly preferred.
- Exceptional leadership, strategic thinking, risk management, and communication skills.
- Excellent written and verbal communication skills
- Ability to collaborate across departments and with external stakeholders.
- Proficiency in electronic documentation and reporting systems.
- Office based work environment.
- 80% of travel requirements for meetings, site visits, satellite offices as required.
Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.
Apply Now →Generate Application KitFree account required — sign up in 30s