Director, Key Account Management

Position Overview:

The Director, Key Account Management (KAM) is the primary commercial liaison between Beam Therapeutics and its network of Authorized Treatment Centers (ATCs). The KAM is accountable for end-to-end account performance — from site qualification and onboarding through sustained therapy utilization — and serves as the field-based lead of the cross-functional pod (Medical Affairs, Clinical Operations, Market Access, Quality, and Marketing). This is a high-impact individual contributor role requiring strategic account planning, executive-level relationship building, and disciplined tactical execution.

We are actively hiring for several positions across regions nationwide.

Responsibilities:

ATC Onboarding & Operational Readiness

• Evaluate site capabilities, patient volume, and infrastructure; develop findings into structured readiness reports.
• Serve as the commercial liaison for site contracting and activation activities.
• Own account-level performance against activation timelines and operational milestones; escalate barriers with proposed solutions.

Strategic Relationship Development

• Serve as the primary point of contact for commercial and operational matters at assigned ATCs.
• Maintain living account profiles and strategic account plans, updated quarterly and aligned to brand strategy.
• Engage senior institutional leadership in strategic conversations about the value and operational integration of Beam’s therapies.

Cross-Functional Pod Leadership

• Serve as the commercial anchor of the account-level field pod, aligning the activities of Medical Affairs, Clinical Operations, Market Access, and Marketing partners.

Demand Generation, Utilization & Insights

• Drive appropriate, label-compliant therapy utilization within assigned accounts, consistently meeting or exceeding demand targets.
• Analyze account performance to identify utilization trends, referral gaps, and opportunities to optimize pathway efficiency.
• Represent Beam at national and regional conferences, including Thought Leader engagement and reporting on relevant sessions.

Qualifications:

• Bachelor’s degree required; advanced degree (MBA, PharmD, MPH, or scientific graduate degree) preferred.
• Minimum 10+ years of pharmaceutical/biotech commercial experience, with 5+ years in cell/gene therapy or complex specialty hematology/oncology preferred.
• Willingness to travel up to 50% to support site visits, conferences, and on-site activities including staff training and operational planning.

Disease Area & Scientific Expertise 

• Deep knowledge of hematology and sickle cell disease. 
• Comprehensive understanding of the cell and gene therapy landscape. 
• Ability to engage credibly with academic specialists, advanced practice providers, and multidisciplinary care teams. 

Account Management & Commercial Performance 

• Track record of managing large, complex academic medical centers or integrated health systems, including navigating institutional hierarchies and long sales cycles. 
• Documented sales achievement in specialty biopharmaceuticals, rare disease, or cell/gene therapy, with consistent attainment of demand, activation, and utilization targets. 
• Experience developing and executing insight-driven account plans that align site capabilities with brand objectives. 
• Proven ability to lead cross-functional field teams without direct authority, coordinating MSLs, Market Access, Clinical Operations, and other partners. 

Leadership & Communication 

• Demonstrated success building executive-level r