Sportsbook Assistant Manager, Louisiana

ABOUT FANDUEL

FanDuel Group (“FanDuel") is an innovative sports-tech entertainment company that is changing the way consumers engage with their favorite sports, teams, and leagues. The premier gaming destination in the United States, FanDuel consists of a portfolio of leading brands across gaming, sports betting, daily fantasy sports, advance-deposit wagering, and TV/media.

FanDuel has a presence across all 50 states with approximately 17 million customers and 28 retail locations. FanDuel is based in New York with offices in New Jersey, Georgia, California, Oregon, Canada and Scotland.

Its networks FanDuel TV and FanDuel+ are broadly distributed on linear cable television and through its relationships with leading direct-to-consumer over-the-top platforms.

FanDuel Group is a subsidiary of Flutter Entertainment plc, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT).

THE ROSTER

At FanDuel, we give fans a new and innovative way to interact with their favorite games, sports and teams. We’re dedicated to building a winning team and we pride ourselves on being able to make every moment mean more, especially when it comes to your career. So, what does “winning” look like at FanDuel? It’s recognition for your hard-earned results, a culture that brings out your best work—and a roster full of talented coworkers. Make no mistake, we are here to win, but we believe in winning right. That means we’ll never compromise when it comes to looking out for our teammates. From creatives professionals to cutting edge technology innovators, FanDuel offers a wide range of career opportunities, best in class benefits, and the tools to explore and grow into your best selves. At FanDuel, our principle of “We Are One Team” runs through all our offices across the globe, and you can expect to be a part of an exciting company with many opportunities to grow and be successful.

THE POSITION
Our roster has an opening with your name on it

The Sportsbook Assistant Manager will lead the team and the overall management of the sportsbook in the absence of the Sportsbook Manager and/or Sportsbook General Manager. As an Assistant Manager, you will motivate the team to excel in a fast-paced environment and create a memorable experience for FanDuel customers.

THE GAME PLAN
Everyone on our team has a part to play

• Assist the Sportsbook Manager and/or Sportsbook General Manager in identifying high and low performing aspects of the sportsbook and developing a strategy focusing on performance growth
• Responsible for the overall Sportsbook Operations in the absence of the Sportsbook Manager and/or Sportsbook General Manager
• Provide guidance and feedback to the sportsbook team to get them working to a high standard and ensure that the sportsbook team is delivering to the customer
• Build strong relationships with customers and create an experience that help built customer retention
• Assist with and lead regular team meetings in the absence of the Sportsbook Manager and actively engage the team
• Gather data on customer feedback and comments on the floor regarding their experiences in FanDuel sportsbook
• Ensure that any internal and external incidents are immediately reported to the correct authorities
• Ensure that all staff are adhering to the compliance policies and procedures that are put in place
• Lead the team in implementing new promotions and initiatives within the sportsbook to drive market growth
• Ensure that the correct cash control systems are being followed and take responsibility for rectifying any issues should they occur

THE STATS
What we're looking for in our next teammate

• Associate degree and/or bachelor’s degree in Finance or Business-related area preferred
• Minimum of 2 years’ of experience with cash handling and sportsbook betting experience preferred
• Minimum of 1 year of ticket writer/cashier experience preferred
• Strong background and in-depth knowledge of the gaming industry and betting process required
• Ability to operate the Sportsbook tracking system and Title 31 software system are required
• Must be able to obtain and maintain a gaming license and satisfy all regulatory requirements

PLAYER BENEFITS
We treat our team right

From our many opportunities for professional development to our generous insurance and paid leave policies, we’re committed to making sure our employees get as much out of FanDuel as we ask them to give. Competitive compensation is just the beginning. As part of our team, you can expect:

• An exciting and fun environment committed to driving real