TRAVEL ASSISTANT

Your resume must demonstrate at least one year of specialized experience at or equivalent to the next lowest grade level or pay band in the Federal service or equivalent experience in the private or public sector. Grade level will be determined based on your level of experience in the following areas: Interacts effectively with personnel at all levels to communicate complex information and resolve escalated issues while providing excellent customer service; Proficiency in using office software (specifically Microsoft Excel) and navigating web-based online platforms (e.g., DTS, data portals, Citibank) to track and manage operations; Ability to analyze data and requests in accordance with established policy to provide compliant solutions, while prioritizing tasks and shifting priorities with strict attention to detail; Demonstrated ability to work collaboratively within a team environment. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/0300/miscellaneous-clerk-and-assistant-series-0303/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.