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Product Delivery Senior Associate
JPMorgan Chase & Co.United Statesfull_timeVerifiedPosted 4 Mar 2025
About the role
Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey. As a Product Delivery, Senior Associate in our Product Development Team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
Job responsibilities
- Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
- Supports the completion of change management activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirements
- Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources
- Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
- Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define scope, objectives, and deliverables, ensuring alignment with overall business goals and delivery timelines.
- Act as the primary point of contact for project-related aspects, fostering strong relationships with stakeholders, partners, and customers, and providing regular updates on project progress and feature developments.
- Develop and maintain comprehensive project plans, schedules, and measurement plans, while ensuring transparency through high-quality product updates and leadership communications.
- Work closely with engineering leads and product owners to design solutions that support product goals, define testing plans, and showcase sprint outputs to users and stakeholders.
- Coordinate with end users, test teams, and relevant stakeholders to align test environments and facilitate effective execution of end-to-end testing.
- Identify and manage project risks, issues, and dependencies, implementing effective mitigation strategies and contingency plans to maintain project momentum and resolve blockers.
- Ensure adherence to best practices throughout the project lifecycle, contributing to the successful delivery of project objectives
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Demonstrated performance in either product management or relevant domain area
- Experience executing operational management and change readiness activities
- Experience in product deployment processes
- Detailed understanding & experience in project management tools and methodologies (e.g., JIRA, Agile, Scrum).
- Proven experience of building strong, cohesive partnerships with key stakeholders
- Strong written and verbal communication skills with the ability to articulate concepts to senior mgmt. and clients
- Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals
- A commercial mind-set to deliver short, medium and long term strategies to achieve sustained efficiency, an innovative thought process, and focus on simplification
- Understanding of Talent and Learning development
- Developed knowledge of the product development life cycle
- Experience with Oracle Human Capital Management software in Learning or Talent Development
- BS/BA degree or equivalent
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretiona
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