Senior Product Designer

EXTEND OVERVIEW

Extend is a rapidly growing fintech startup in the B2B payments space with a focus on serving banks and their customers. Extend makes it easy for businesses to connect their credit cards and get instant access to expense management with powerful spend controls and workflows to save time, improve security and visibility, and better manage company spending. We have built the first virtual card platform of its kind, directly integrated with processors, networks, and the technology that supports banking across the industry. We offer several virtual card products including an app-as-a-service that banks can offer business customers with their existing credit cards, a suite of virtual card APIs for those looking to build custom payment solutions, and we also offer secure connectivity to key banking and payment services that enable 3rd-parties to integrate and embed payments into their software. 

Founded in 2017 by 3 industry experts with experience at Fortune 500 companies, including American Express and Capital One, Extend is headquartered in Manhattan and has recently raised $40m in venture capital from top fintech investors. With 65 passionate team members and exciting momentum, there’s never been a better time to join our team!  

For more information visit paywithextend.com

WHY IS DESIGN IMPORTANT TO US

In a space where complexity seems to always peak out from every corner, designers play a crucial part in collapsing that complexity for our everyday users. We look to our design team to tell stories in an effort to help us understand what the problems are and what levers we can pull to drive those solutions forward.
Here at Extend, design’s role doesn’t stop at polished interfaces or tightly packed user flows — it’s a foundational pillar that works alongside Product and Engineering to push the company forward in an effort to continue innovating and scaling.

ABOUT THE ROLE

As a member of the Product Design team here at Extend, we’ll be looking to you to shape every facet of the product across our web, iOS, and Android platforms. While the role has a huge emphasis on cross-functional collaboration, your ideas will inspire the product roadmap as well as evolve us as a design organization.

While our product has a high focus on utility, being the kind of creative designer who looks for ways to add personality and energy to complex interfaces and flows is important. At Extend, we emphasize the notion that design should enable users to more easily complete the task at hand, and we're always looking for ways to make our product a delight to use. Be ready to delve into nuanced interactions, micro copy, and iconography.

If you’re passionate about transforming complexity into clarity, crafting delightfully intuitive user experiences, and learning from users through testing and experimentation, we encourage you to apply—even if you don’t meet every qualification listed.
This is a hybrid role, based out of our New York City office, with three days on-site. 

When sharing your portfolio, please include the password if one is required.

IN THIS ROLE, YOU WILL

• Take ownership and lead design across various disciplines for significant parts of our product, from concept to launch
• Partner closely with Product and Engineering leads to align on problems and solutions
• Collaborate cross-functionally with product, engineering, and other partners to influence roadmaps and ship thoughtful, high-quality experiences
• Be comfortable designing in ambiguity
• Develop high-fidelity prototypes
• Immerse yourself in user feedback, UX research, and data to pinpoint areas of friction and seek opportunities for enhancement
• Create user tests and run user interviews for upcoming ideas or features we just launched
• Work within and contribute to our existing design system
• Lead engaging design critiques and mentor others in design thinking and execution

ABOUT YOU

• 8+ years of design experience, with a strong portfolio of shipped B2B and/or B2C products
• A great design sense shown in examples of UI/UX portfolio work
• Exceptional ability to articulate design problems and decisions
• Exceptiona