Registered Nurse (RN) Home Health Referral Coordinator

You Belong Here.

At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.

This is a hybrid telecommuting position that will follow all MultiCare policies and procedures regarding remote work.

The remote employee will report to a designated MHS work site in the following circumstances:

• Patient care visits.
• Mandatory education. Staff will be notified in advance in order to make the necessary arrangements.
• Equipment failure: The supervisor must be contacted immediately. In the event the equipment cannot be repaired quickly; the remote employee will be required to report to a designated MHS work site for the remainder of their assigned shift and any shifts thereafter until the equipment is repaired.
• Mandatory meetings.

• MultiCare Health System will not reimburse for travel and mileage when reporting to a designated MHS work site.

Role Summary:

The Referral Coordinator, RN for Home Care Services is responsible for assessing all sources of information to validate that patient and referring sources’ needs are being appropriately addressed while ensuring program-specific regulatory guidelines are being met.  This validation will include medical records review, communication with direct stakeholders and input from the patient/family.  This role is essential in removing barriers to Home Care Services’ referrals and conversion to admissions into the various programs, ie Home Hospice, Home Health, and Palliative Care.

Essential Responsibilities:

Ability to communicate with empathy and clarity when assisting patients, families, and providers. Demonstrates working knowledge of various program guidelines, admission requirements, and regulatory barriers for all end-of-life resources including Home Health, Hospice, and Palliative Care. Works collaboratively with the Case Management, Clinical Liaisons, Managers and Referral sources to ensure patient placement in the appropriate programs and completion of applicable orders/forms. Ensures accurate and timely completion of regulatory and payor-specific forms, authorizations, and other referral/admission criteria. Promptly returns calls, provides updates, and follows up to ensure optimal transitions of care. Maintains current knowledge and understanding of diagnosis coding and payment impact. Demonstrates working knowledge of disease specific protocols/order sets to ensure consistent standards of practice, resolving discrepancies as indicated. Proposes alternative treatment courses to ensure a cost effective, efficient, and optimal plan of care. Identifies need for and provides information on various community resources. Ability to triage patients/cases based on medical records, referral communication and patient interaction. Conducts ongoing education to referral sources and staff regarding rules and regulations affecting Home Care admissions. Participates in necessary committees essential to the department and most particularly with committees aimed at removing barriers to efficient and effective processes from referral to admission of Home Care patients. Maintains knowledge of program schedules to align referrals with staffing for optimal productivity and revenue generation. Communicates frequently with support staff, field staff and Leadership.

Experience:  Minimum of one (1) year Hospice, Home Health, or Palliative Care experience preferred

Licenses:  Current WA state driver’s license and proof of insurance

Education:  Prefer BSN

Additional Requirements:  Vehicle for travel to and from home visits.

FTE: 0.6, Shift: Day Schedule: Wed-Fri 8-4:30PM, Rotating weekends, holidays and call

 

Position Summary

We’re seeking a staff RN to join our incredible hospital-based team. This is an excellent opportunity to utilize your specialized training, knowledge, and nursing care with a multidisciplinary approach.

It’s an exciting time to be a nurse at MultiCare. We are on a journey to become a best-in-class nursing organization. Together, we are creating an environment where nurses are owners in the clinical decision-making process, are well connected, have open communication with their colleagues, feel supported to develop professionally, and understand the future of nursing at MultiCare.

Responsibilities

• You will organize patient care by prioritizing, delegating, delivering and evaluating on an ongoing basis<