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Women, Infants, and Children (WIC) Administrative Team Lead (Cherokee County) - 61051685

State of South Carolina
Cherokee County, United Statesfull_timeVerifiedPosted 4 Aug 2026
💰 $59,500/yr($37,200/yr – $59,500/yr)

About the role

Posting number: 191123

Department: Department of Public Health

Division: Health Promotion and Services

Job classification: Administrative Assistant

Posting type: Open

Categories: Health Services, Public Health

Summary

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Careers at DPH: Work that makes a difference!

Embracing Service, Inspiring Innovation, Promoting Teamwork, Pursuing Excellence, and Advancing Equity

Under the direction of the WIC Administrative Services Coordinator, provides direction and supervision to administrative support staff. Collaborates with all disciplines and administration to assure effectiveness and efficiency in provision of services in a culturally competent and customer friendly environment.

  • Supervises and instructs WIC team members assuring clients information is entered into the SC-WIC system per program guidelines. Maintains audits, training records and EPMSs for individual staff. Provides and documents feedback and appraisals.

  • Provides culturally competent customer service while greeting and conducting interviews to public health clients in accordance with the WIC program and agency policies and procedures. Answers telephones and schedule appointments as necessary. Processes information completes medical records and enters all client information into applicable electronic applications or SC-WIC system as mandated. Ensures that staff complies with program and agency guidelines for issuance of e-WIC cards in the SC-WIC system and Farmer's Market coupons.

  • Follow established guidelines around customer service and cultural competency, ensuring staff adheres to WIC Program customer service complaint procedures as outlined or directed by the region and state plan.

  • Attends relevant program and agency training and meetings. Ensure necessary materials and resources are available for Administrative staffs. Prepares and submits required reports and mandated or requested.

  • Complete other duties as assigned.

Examples of duties

State Minimum Requirements: A high school diploma and work experience that is directly related to the area of employment. A bachelor's degree may be substituted for the related work experience.

Agency Additional Requirement: High School diploma/GED & two (2) years clerical office experience; or an Associates degree in Secretarial Science or related field & one (1) year clerical office experience. 

Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency will require an official, certified copy of the transcript or diploma prior to hiring. Institutions of Higher Learning must be recognized by the Council for Higher Education Accreditation.

"Any equivalent combination of education and/or experience that demonstrates the required knowledge, skills, and abilities may be considered in meeting the minimum qualifications, subject to approval by the DPH Chief Human Resources Officer, or their delegate."

Qualifications

One (1) year WIC administrative experience. Experience providing administrative support/customer service in an office environment, One (1) year experience providing WIC administrative support.

Supplemental information

EEO: The Department of Public Health is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability, or genetic information. 

REASONABLE ACCOMMODATION: Applicants needing accommodation for medical reasons or a sincerely held religious belief may submit a request for accommodation.  A reasonable accommodation may be granted if it doesn't impose an undue hardship or pose a direct threat to the health and safety of others. 

STATE DISASTER PLAN: In accordance with the State's Disaster Plan, which includes hazardous weather, Department of Public Health employees may be required to work in times of an emergency or disaster. 

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Company

State of South Carolina

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