Assistant General Manager

Welcome to Revolution, where we’re transforming the cannabis experience one plant at a time! As a trailblazer in the cannabis industry, Revolution prides itself on cultivating premium products and providing exceptional service to our customers. Our state-of-the-art facilities and cutting-edge techniques ensure we produce the highest quality cannabis products, all while maintaining our commitment to sustainability and innovation.

At Revolution, we believe in the power of the plant and the potential it holds for enhancing lives. Our team is a passionate group of visionaries, scientists, and enthusiasts dedicated to pushing the boundaries of what's possible in cannabis cultivation and retail. We're more than just a company; we're a community driven by a shared passion for excellence and a love for what we do.

 Join us on our journey to revolutionize the cannabis industry and be part of a team that's making a real impact. If you’re ready to grow your career in an exciting and dynamic environment, Revolution is the place for you!

 

Overview: The Assistant General Manager (AGM) is essential to providing a welcoming, safe, and educational customer experience at Revolution dispensaries. The AGM will be responsible for upholding operational compliance with state laws and federal laws, ensuring efficient dispensary operations, supporting team development, perform Human Resources duties, oversee standardized procedures, and other duties assigned to you by the General Manager and Headquarter Team. The day-to-day AGM responsibilities will revolve around supporting the in-store team, fostering an exception customer experience, and ensuring smooth store operations.  In addition to general store duties, each AGM will have an Area of Responsibility (AOR) that can change throughout your time as an AGM.

As part of the Revolution Leadership Team, you will be expected to communicate professionally and effectively with all levels of the organization and exterior stakeholders, in order to execute company goals, policies, and procedures in accordance with Enlightened standards and regulatory requirements. This is Cannabis for People.

 

Responsibilities:

• Assist in managing, supervising, and directing dispensary operations and staff;
• Participate in implementing best practices, regulatory processes, internal policies, and standardized procedures;
• Serve as the dispensary’s secondary point-of-contact in the absence of the GM;
• Manage daily communication through effective use of company tools and leading pre-shift meetings to ensure the team has information needed to perform for the day and know of company happenings;
• Assist with staff management by communicating hiring needs, opportunities for employee advancement, and pursue disciplinary action when necessary;
• Ensure staff training according to company guidelines, complete performance reviews, and employee development opportunities;
• Lead by example and uphold a culture of accountability and professionalism;
• Manage and provide training for internal staff to consistently deliver the highest level of customer service;
• Ensure the safety and security of customers and employees throughout all operations;
• Maintain in-depth knowledge of cannabis products on a local and national level;
• Closely follow state rules and regulations in order to disseminate details to staff and customers;
• Provide education to staff about local product offerings and cannabis administration methods;
• Assist the General Manager as needed, including Human Resources tasks such as creating employee schedules, managing store labor budgets, corrective action and general employee documentation needs;
• Manage financial records and cash handling procedures;
• Manage the utilization of point-of-sale and seed-to-sale tracking systems;
• Ensure the dispensary remains compliant with all regulations and lead the team through state inspections without violation;
• Maintain state-mandated documentation and record keeping protocols as well as internal reporting requirements;
• Liaise with the corporate team to implement policies and fulfill dispensary needs;
• Maintain staff documents and ensure employee credentials remain valid for the entirety of the employment period.

Areas of Responsibility possibilities:

Community Outreach –

• Serve as a liaison to the local community;
• Develop and leverage community relationships with local organizations and affiliated ancillary businesses, in partnership with the headquarters Community Manager;
• Monitor and maintain dispensary communications via email, social media platforms, and in-store customer inquiries;
• Collaborat