Senior Software Engineer II (AI Team)

Articulate is looking for a Senior Software Engineer II to join our amazing AI team! Last year we launched our AI Assistant to empower creators to produce engaging and effective online learning and it has been a huge hit. We’re taking it to the next level through simple yet powerful AI-enabled experiences like Course Generation, AI voice, AI video, and more. 
Articulate is looking for a Senior Software Engineer II to join our amazing AI team! Last year we launched our AI Assistant to empower creators to produce engaging and effective online learning, and it has been a huge hit. We’re taking it to the next level through simple yet powerful AI-enabled experiences like Course Draft Generation, AI Video, Automated Content Editing, and more. Articulate is an industry leader, helping our customers create better courses for 100+ million learners in 187 countries (including all 100 of Fortune 100 companies). That puts us in an exciting position to ship transformative AI features directly to some of the largest companies in the world!

What you'll do:

• Build new AI features and enhance existing ones with an eye for quality and impact
• Keep up with the latest AI technologies, implementing the newest models and frameworks, while keeping an eye towards the future
• Focus on customers and iterate quickly to bring them value
• Collaborate closely with engineers, designers and product leaders
• Mentor software engineers and review work constructively, including supporting other teams to supercharge AI Product Development across the company
• Shape application architecture and testing frameworks as we establish best practices for the new world of LLM-powered software
• Anchor the team’s on-call rotation by assisting, guiding, and teaching others during complicated incidents
• Be part of a growing remote-first company with a world-class culture
• Be responsible for making effective use of your time, focusing on quality results instead of effort

What you should have:

• Experience building AI/ML/LLM-powered software (personal or professional)
• Significant experience building, shipping, and maintaining production software (often gained over ~8 years, but we value equivalent skills and impact)
• Expertise with our frontend (React, JavaScript/TypeScript) and backend (Node.js, Postgres, Docker) tech stack
• A history of collaborative, team-based work, and technical leadership
• Strong communication skills and an ability to clearly explain technical topics to engineers and non-engineers alike
• Able to work independently while contributing to a supportive, collaborative team.
• Proficiency developing and maintaining services on AWS, and strong operational skills using an APM like Datadog
• Awareness of the ethical implications of using AI

Nice to haves:

• Experience with Generative Multimedia Models (Text-to-image, Text-to-speech, Text-to-video, etc.)
• Experience with MLOps (LLM Observability, Evals, etc.) 
• Proficient in a related field, such as Applied AI, Machine Learning, Data Engineering, Data Science, or Applied Mathematics
• Experience with and passion for accessibility

About us
Articulate Global, LLC, is the leading SaaS provider of creator platforms for online workplace training. Founded by Adam Schwartz in 2002, Articulate provides creator tools and services that make it simple for enterprises and SMBs to develop, deliver, and analyze online workplace training that’s engaging and effective.  Increasingly, organizations must reskill employees for ever-changing remote and hybrid work environments, create learning cultures that attract and retain employees in a tight labor market, and use training to build more equitable, empowering, and engaging workplaces. Articulate helps organizations address these critical business needs with its creator platform for workplace training. Articulate 360—a suite of creator tools for online courses—was named the 7th most-loved product in the world by TrustRadius in 2021. And Rise—an all-in-one online training system that makes online training easy to create, enjoyable to take, and simple to manage—is the first creator platform for SMBs and departments within the enterprise. Articulate has more than 118,000 customers in 170 countries and counts all 100 of the Fortune 100 companies as customers.
Named one of Inc. Magazine’s Best Workplaces 2022 and a leader in building a human-centered organization, Articulate is guided by a commitment to provide the best value to customers, do right by employees, and create an equitable, empowering workplace for all. As a human-centered organization, we