Primary Details

Time Type: Full time

Worker Type: Employee

The Opportunity: The purpose of this role is to contribute to the financial success of the company by assisting with underwriting crop insurance, to assure compliance with rules and regulations of the Federal Crop Insurance Program and company policies regarding crop hail and named peril policies.

•Location: Missoula, Montana

•Work Arrangement: This role will require 3 days/week in the office. The hours for this role are 7:30am-4:15pm MST Monday through Thursday, and 7:30am-12pm MST on Fridays

•The starting salary range for this role is between $20.75/hour and $31.00/hour depending on experience.

Your New Role:

•Ensure complete and accurate policy processing activities by reviewing and/or data entry of applications, policy changes, actual production history (APH) and acreage report (AR) written agreements and gathering missing information
•Maintain records relative to policy information, production data, acreage reports and other documents. Ensure all information is complete and accurate. Provide printing and mailing of documents as needed
•Correct errors associated with the Federal Crop Insurance Corporation (FCIC) Error report as directed
•Audit insured and agent submitted paperwork for completeness
•Effectively provide agent support through business correspondence to resolve day-to-day administrative and operational duties
•Prepare reports for team members, agents and field personnel
•Contribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value “can do” people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun
•Adherence to Underwriting Guidelines and RMA Rules & Regulations
•Attend training to gain knowledge in the Crop Insurance Industry

Required Education

• High School Diploma/GED

Required Experience

• 1 year relevant experience

Preferred Competencies/Skills

•Quickly and accurately perform data entry
•Clearly and confidently convey information to a wide audience
•Complete tasks by taking decisive or quick action
•Utilize established procedures to guide decision-making
•Communicate information in a clear, well-organized, and professional manner
•Follow established guidelines to focus on details and complete tasks attentively and thoroughly
•Escalate issues when necessary
•Demonstrated multitasking while maintain accuracy skill
•Maintain highest confidentiality
•Quickly learn, understand and take action
•Multi-task and handle competing priorities
•High attention to detail
•Adapt and be flexible in a complex changing environment
•Demonstrated interest in enhancing knowledge; seeks opportunities to learn and grow

Preferred Education

•Associate's Degree or equivalent combination of education and work experience

Preferred Experience

•Experience with data entry, crop insurance, insurance coursework

Preferred Knowledge

•Proficient with On Base and work flow
•Basic knowledge of crop insurance industry and underwriting processes
•Basic knowledge of Microsoft Office Suite
•Terminology, function and fundamental capabilities of common computer, software, information and communication technology devices, components and concepts

QBE, a global insurance leader, is the proud parent company of NAU Country Insurance Company. NAU Country writes in 48 states and has nine locations nationwide. Together, we combine the history, expertise, innovation, and a shared commitment to excellence to provide unparalleled insurance solutions to our customers and communities worldwide.

Compensation Package: The salary range for this role is provided above. This is the national range for location(s) listed. The salary offer will be decided based on the role's complexity, its location, and the candidate’s professional background, including their education and experience. Beyond the base salary, regular full-time and part-time employees will also be eligible for QBE’s annual discretionary bonus plan based on business and individual performance. We encourage all candidates to apply, even if their salary expectations fall outside of this range, as we are committed to finding the right fit for our team.

QBE Benefits: We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to:

• Hybrid Working – a mix of working from home and in the office
• 22 weeks of paid lea