Technician, Campus Electronic Security

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Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester.  We embrace our identity as a community college, as reflected in our mission statement.  We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.

As a community college committed to our mission, we seek to recruit and retain a workforce that:

• Values intellectual curiosity and innovative teaching

• Is attracted by the college's mission to promote equitable access to educational opportunities

• Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income students, and students from underserved communities.

• Focused on student academic achievement and postgraduate outcomes

• Welcomes difference and models respectful interaction with others

• Engages with the community both within and outside of ACC

Job Posting Title:

Technician, Campus Electronic Security

Job Description Summary:

Install, implement, maintain, and support physical security systems within Austin Community College (ACC) district to deny access to unauthorized personnel from physically accessing facilities, resources or stored data and increase protection of personnel and assets from damage and harm.

Job Description:

Description of Duties and Tasks

Essential duties and responsibilities include the following. Other duties may be assigned.

• Performs day-to-day administration of security related tasks such as physical access control, logical access to physical security systems, system and device health checks, and campus communications as needed.

• Responsible for providing availability, reliability, and dependability of security systems through proper maintenance, proactive monitoring, and coordination with infrastructure teams.

• Performs service/installation of access control, intrusion alarm, closed circuit television systems, and other various security-related systems.

• Performs testing and validation of installations and repairs using a variety of tools for network and power analysis.

• Evaluates, diagnoses, troubleshoots systems, and performs maintenance, configuration changes and  repairs as necessary.

• Performs data entry as required to add monitored points and new configuration items across each system, as needed.

• Performs upgrades, updates, additions, and integrations  to systems in order to increase functionality and usability; coordinates with relevant system administrators to perform additional tasks related to the infrastructure.

• Coordinates with administration, departments and external groups to resolve security related issues by applying technical solutions.

• Prepares documentation of current systems, changes to configuration items, inventory, tasks and daily service request, etc. to keep accurate records of physical security systems.

• Responds to emergency situations during or after hours for the purpose of resolving immediate safety/security concerns.

• Assists other college and external personnel as may be required for the purpose of supporting them in the completion of their work activities (i.e., coordination with electricians, locksmith, carpenters, etc.)

• Provides end user support and guidance on physical security software, hardware and systems usage, ranging from beginners to expert users.

Knowledge

Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Working knowledge of project management principles.

• Working knowledge