Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. A Loan Support Analyst Sr within PNC's Midland Loan Servicing - Bank Servicing organization, you will be based in office within the PNC Midland footprint of Kansas City, Dallas, or Birmingham.

As a Loan Support Analyst Senior within the Bank Servicing Department, you will be responsible for the loan administration of a variety of commercial real estate loans that range in complexity and structure. The candidate must have strong technical skills, an understanding of commercial real estate loan documents, and an aptitude for customer service. They must also be skilled at reading and interpreting loan documents to accurately determine how to calculate amounts relating to interest accruals, prepayment premiums, and undrawn commitment fees.

The successful candidate for Bank Servicing will have the following skills and characteristics:
• High attention to detail
• Ability to manage multiple tasks
• Ability to work on multiple deadlines on a daily basis
• Ability to work independently and as well as with a team
• A strong understanding of adjustable interest rates
• Ability to think critically and problem solve
• Strong customer service skills for talking to borrowers and clients as this role will be both borrower facing and client facing

Job Description

• Applies specialty product knowledge to close or administer high complexity or high risk syndicated and/or commercial loan transactions. May have responsibility for fulfilling key fiduciary obligations associated with the Banks Agent role; validating construction due diligence requirements; and/or monitoring construction progress and draw requirements. Directly interacts with high revenue/high profile corporate and/or commercial real estate clients.
• Reviews customized commercial, legal, and related due diligence documentation and reporting to ensure adherence to complex deal structures and/or regulatory compliance requirements.
• Consults and advises customers, investors, capital markets loan syndications and/or commercial real estate deal teams, as well as external and internal business partners to execute transactions.
• Reviews transactions and related documents, including collateral and construction requirements. Verifies work processes to ensure completeness, accuracy, and conformance to credit approvals, legal documents, established service levels and applicable procedures. Determines whether loan disbursements can be made, or if additional documentation or escalations is required
• Reviews reports to identify exceptions, monitor quality and ensure compliance. Participates in risk mitigation activities. May serve as a subject matter resource and may provide specialty product training.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required