Sales Development Representative Intern

At Talkdesk, we are courageous innovators focused on redefining the customer experience, making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities in which we live and serve. And, we give back to our community by volunteering our time, supporting non-profits, and minimizing our global footprint. Each day, thousands of employees, customers, and partners all over the world trust Talkdesk to deliver a better way to great experiences.

We are recognized as a cloud contact center leader by many of the most influential research organizations, including Gartner and Forrester. With $498 million in total funding, a valuation of more than $10 Billion, and a ranking of #8 on the Forbes Cloud 100 list, now is the time to be part of the Talkdesk legacy to help accelerate our success in a new decade of transformational growth.

At Talkdesk, we embrace FAST, our fundamental operating principles that define who we are as an organization. These principles drive us to make the impossible possible. FAST: Focus + Accountability + Speed = Talkdesker.

• Focus: Focus time, energy and attention on what is most impactful for the business and thoughtful about how and when to partner with others.
• Accountability: Hold self and others accountable to meet commitments and drive results. Accept responsibility for successes and failures.
• Speed: Execute with agility and urgency. Act promptly, decisively, and without delay. Make good and timely decisions that keep the organization moving forward.
• Talkdesker: YOU!

Job Summary:

Come make your mark at a rapidly growing company set to completely reinvent and take over the $55 billion dollar contact center industry. Talkdesk is looking for highly passionate, ambitious, humble, and tenacious self-starters to join our Sales Development Team. As a Sales Development Representative (SDR) Intern at Talkdesk, you play a key role in our fast-paced sales team and overall culture. You’ll align closely with experienced SDRs & SDR Leaders to develop long-term sales skills and support our revenue pipeline generation efforts. 

This internship is a one-of-a-kind stepping stone for those interested in pursuing a career in technology sales. Throughout the internship, you’ll gain invaluable hands-on experience, learn best practices in sales, and be an integral part of expanding Talkdesk’s customer base, in addition to seeing first-hand how high-growth companies build, expand, and win. Our mission is to provide you with an unparalleled early career experience, train you up, and promote you into a top-performing Talkdesk SDR.

 

What you’ll do:

• Collaborate with the SDRs to develop and execute prospecting plans for penetrating targeted accounts through innovative and strategic approaches.
• Partner with the SDRs to build targeted prospecting lists through LinkedIn Sales Navigator, Zoominfo, Lusha, and Salesforce.
• Research and gather information on potential Talkdesk customers, understanding their business needs & challenges to tailor prospecting strategies effectively.
• Conduct outbound prospecting activities through daily, consistent, and highly relevant outreach activities via calling, email, social, video, and other unique channels. 
• Learn and clearly articulate Talkdesk’s value proposition with prospects to assess and qualify viability and buying interest.
• Manage and maintain data integrity within Salesforce. Ensuring accurate activity, contact, and account information for every one of your prospects.

 

You’ll stand out with:

• A great attitude, positivity, and possessing a burning desire to grow and succeed.
• Strong attention to detail with a commitment to excellence.
• A team player mentality, with high problem-solving skills and the ability to work in a fast-paced, goal-oriented, and high-growth sales environment.
• Being an empathetic listener with exceptional verbal & written communication skills.
• A disciplined approach to time management, goal-setting, and achieving success.
• Prior experience in sales, marketing, customer service, or related fields.

 

What’s in it for you?

• Mentorship & Coaching - Enriching mentorship and coaching opportunities from leadership & experienced professionals in your industry, who are eager to invest their time & experience to help your personal & professional development.
• Upward Mobility – We’re looking for candidates who we can grow and mold into the future talent of Talkdesk.  
• Culture - Join a team of people who take great pride in what they do, working in a culture built on trust, transparency, camaraderie, and collaboration.