Sr. Strategy & Operations Sales Programs Manager

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

As a Sr. Strategy & Operations Sales Program Manager, you will be a highly motivated self-starter responsible for developing and managing cross-functional programs that will be delivered to the field teams. In this role, you will act as a trusted advisor and business partner to Sales leaders, utilizing your strong analytical skills to drive strategic decision-making. You will work closely with Go-To-Market Sales, Sales Strategy, Enablement, Product Marketing, Partners, and Customer Success teams to deliver impactful programs. Your ability to analyze complex data sets and recommend prioritized technology solutions will help address key business challenges. You should be comfortable presenting insights and recommendations to Director-level and above stakeholders. This position combines the creative process of designing prescriptive programs and strategies with the operational execution needed to ensure these programs are effectively implemented and deliver measurable results.

 

This position is an individual contributor role reporting to the Director of GTM Sales Programs.

 

Responsibility

• Execute enterprise sales strategies

• Design and implement prescriptive programs and strategies, ensuring effective operationalization

• Flex between high-level strategy and vision to detailed execution

• Work seamlessly with sales, sales strategy, business value, corporate and product marketing, enablement, and partner teams

• Collaborate with cross-functional teams and GTM leadership to design, launch, and optimize impactful sales programs

• Analyze program performance and implement improvements to maximize customer engagement and platform utilization

• Support the development of executive-level presentations

• Manage and execute cross-functional programs

• Building, maintain, update, and optimize critical Salesforce.com dashboards for key marketing and sales stakeholders

• Draw actionable insights from data sets in their most common forms (Excel, Business Objects, Salesforce.com, Tableau)

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

 

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic 

• BS/BA degree or equivalent in sales experience

• 12+ years of related experience with a Bachelor’s degree; or 8+ years and a Master’s degree

• Experience with Salesforce.com, Microsoft Word, PowerPoint and Excel 

• Experience with Google Suite

 

Preferred 

• Experience designing (or influencing the design) of revenue-producing sales campaigns and/or programs, campaigns, and go-to-market strategies

• Experience managing tactical or strategic sales training and programs 

• Demonstrated leadership experience and ability to deliver results with large-scale, cross-functional teams in a fast-paced environment

• Work experience in Sales Programs, Sales Strategy, or Sales Operations

• Excellent written and verbal communication skills

• Demonstrated skills to contribute to the development of company objectives and principles and to achieve goals in creative and effective ways.

• Experience working on significant and unique issues where analysis of situations or data requires an evaluation of intangibles

Wage Transparency

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experie