Senior Salesforce Consultant & Business Analyst (m/f/d)

Why we are looking for support

We are looking for a Senior Salesforce Consultant & Business Analyst (m/f/d) to strengthen our Consulting Practice.

Your tasks

• Serve as an integrator between business needs and technology solutions to provide solutions to client issues.
• Prepare and lead client discovery workshops to collect requirements and understand business challenges while maintaining responsibility for the completion and accuracy of deliverables.
• Translate business needs into compelling and detailed user stories, requirements, and acceptance criteria by collaborating closely with clients.
• Lead and coordinate activities throughout the project, whilst keeping the client and project stakeholders updated on progress.
• Lead and coordinate QA and UAT activities.
• Stay up-to-date on the latest innovations, trends, and developments around Salesforce to recommend the most cutting-edge solutions to clients.
• Develop skills through Salesforce training courses and mentoring.
• Mentor other resources.
• Conduct relevant research, analyse data, and continuously improve your proficiency.
• Drive internal initiatives and innovation tasks.
• Participate in sales activities

Requirements

• Minimum of 4 years of experience in consulting or relevant industry.
• Proven experience in functional requirements gathering for at least 4 years.
• At least 4 years of experience with Salesforce Sales, Service, Marketing and/or Commerce Cloud.
• Experience in sales activities is a must.
• Past experience in IT projects is a must.
• Salesforce certifications are a must.
• Hands on configuration experience with Salesforce formulas, process builder, flows.
• Experience with process re-engineering and handling of client expectations.
• Experience with project management and change management are a plus.
• Proactive, can-do attitude and a mind geared towards problem-solving is expected.
• Ability to work in a remote team.
• Specialisation in industry clouds such as Consumer Goods Cloud or Non Profit Cloud is a plus.
• English fluency is a must.
• Additional Language skills (German, French, Spanish) are a plus.