Senior Property Manager

Senior Property Manager, Belt Atlantic - Richmond, VA
General Statement of Duties: Works independently to manage and resolve all site management related issues. This individual should be familiar with housing management, budgeting, housing agency regulations related terminology and have a commitment to community building and will be responsible for the fiscal and physical management of two or more assets and/or a single property exceeding 300 units, or a single property with complex programs/partnerships (permanent supportive housing, industry/community relationships, commercial/retail tenants, etc.).
Supervision Received: Reports to Regional Manager.
Supervision Exercised: Manages direct reports as assigned, including Property Managers, Assistant Property Managers, and Maintenance Supervisors, when applicable.
Essential Functions of the Position: (Any one position may not include all of the duties listed, nor do the listed examples include all duties that may be found in positions of this class.)
• Manages financial operations of the site following company and government agency rules, regulations and guidelines.
• Develops, monitors and oversees all site management related programs, policies, plans, rules, regulations, contracts and agreements in accordance with corporate policies.
• Prepares annual operating budget and monitors adherence to the budget, including performing budget reprojections.
• Assists in preparing 10 year capital needs studies alongside the Operations and participates in strategic capital planning for the property.
• Assists in ensuring agency regulation compliance and deadlines for documentation through collaboration with the Compliance Department.
• Prepares weekly and monthly reports as needed, including but not limited to: management metrics, marketing metrics, delinquency/ occupancy metrics, bad debt write-offs, and expense reports.
• Reconciles reports to General Ledger and approves vendor invoices and cash receipt batches.
• Monitors energy/utility consumption.
• Supervises rent collection.
• Monitors turnovers and major replacements.
• Provides information and fulfills requests from corporate office staff.
• Optimizes revenue occupancy, Net Operating Income and Cash Flow.
• Represents Beacon Communities to the public and collaboratively develops a partnership with local public officials, local businesses and agencies.
• Meets with Resident Services Coordinator to establish property work plans and develop course of action.
• Responds to questions and complaints from the public.
• Manages the rental program utilizing forms, documents, and computer programs following company, HUD, LIHTC, and/or Public Housing guidelines to assure eligibility for continued occupancy.
• Oversees all aspects of rental/management office. Monitors rental programs, waiting lists and administers all renting and leasing procedures.
• Oversees the Administration of the ADA/Section 504 reasonable accommodation policy in coordination with the Compliance Department.
• Oversees leasing process, income certifications/recertifications, and approves agency billing where applicable.
• Ensures affirmative action compliance and reporting.
• Oversees move-ins/outs, security deposits, transfers, rent changes.
• Oversees building, grounds maintenance and security of property and follows company and HUD rules, regulations and guidelines to ensure grounds and units are properly maintained.
• Monitors and ensures execution of all aspects of site safety, accident and insurance reporting and emergency and media training.
• Negotiates contracts for services and supplies.
• Oversees service orders in Yardi.
• Fosters a positive, active and collaborative relationship with residents and coordinates residents’ services for units.
• Conducts resident meetings.
• Responds to questions and complaints from residents.
• Manages staff and oversees hiring, termination, status changes and performance management decisions.
• Conducts performance and compensation appraisals.
• Sets standards for work performance and communicates standards to employees.
• Conducts weekly staff meetings.
• Trains and develops employees, including new hire 90-day assessment/feedback.
• Performs site inspections for continued compliance following company, HUD, and LIHTC rules and regulations, policies and procedures.
• Handles all aspects of site and unit inspections.
• Interacts with housing and human service agency personnel, lenders and investors.
• Assists with marketing activities to promote the property.
Minimum Qualifications:
Education: Bachelor’s degree in related field preferred but not required (Business Administration, Real Estate or Public Administration preferable),