PATIENT EVENTS

Job Summary:
Responsible for managing patient awaiting hospital DC lists, following up every two days for discharge updates, documenting status in McKesson, ensuring timely collection and uploading of discharge summaries.

Responsibilities:


Daily Case Management:
• Review and manage a daily list of pending or active patients.
• Follow up with patients, social workers, case managers, or patients’ families every two days to gather information regarding discharge timelines.
• Documenting all patient status updates via email and in McKesson notes.
· Discharge Coordination:
• Ensure timely collection of discharge summaries for patients returning to service.
• Upload discharge summaries to the intake system promptly to facilitate a seamless start of care.
· Timely Communication:
• Maintain consistent communication regarding patient statuses, ensuring no gaps of more than two days in follow-up.
• Respond promptly to all wellness and patient events emails to ensure all inquiries are addressed in a timely manner.
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All team members in the above positions are required to assist in filling in for absent employees and assist with training new employees within their specific area of expertise.

Qualifications:

◦ At least two (2) years’ experience as a medical assistant, medical coordinator, or medical office receptionist
◦ At least one year of previous health care experience working

Skills:
◦ Great Customer Service
◦ Organization
◦ Attention to detail.
◦ Team oriented

Education:
◦ High Schol graduate or equivalent- two years of college preferred.

The qualifications listed is a brief description of what is required as per daily task but will not be limited to other duties assigned by manager.
Benefits:
• Health, Dental, Vision
• 401k + Company match
• Paid Holidays.
• PTO Package
• Paid Orientation
• Employee Referral Program
The agency provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job Type: Full-time
Pay: $23-25/HR