Shift Supervisor, Janitorial Services

The Janitorial Account Supervisor is responsible for overseeing janitorial operations at assigned client locations. This role ensures high-quality cleaning services, compliance with safety standards, and excellent customer satisfaction. The Account Supervisor manages staff scheduling, training, and performance, while maintaining strong client relationships and operational efficiency.

Pay: $19.00/hour  

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on the applicant’s experience, skills, abilities, geographic location, and alignment with market data.

Benefits: 

ABM offers a comprehensive benefits package.  For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management

Essential Functions

• Supervise janitorial staff, including hiring, training, and performance evaluations.
• Develop and maintain work schedules to ensure adequate coverage and timely completion of tasks.
• Inspect facilities regularly to ensure cleaning standards and client expectations are met.
• Respond promptly to client requests and resolve service issues effectively.
• Monitor inventory of cleaning supplies and equipment; order as needed.
• Ensure compliance with company policies, OSHA regulations, and safety procedures.
• Maintain accurate records of employee attendance, work orders, and inspections.
• Assist with budgeting and cost control for assigned accounts.
• Perform other duties as assigned by management.

Minimum Requirements

Education & Experience

• High school diploma or equivalent required; some college preferred.
• Minimum 2–3 years of supervisory experience in janitorial or facility services.

Skills & Competencies

• Strong leadership and team management skills.
• Excellent communication and customer service abilities.
• Ability to prioritize tasks and manage multiple accounts effectively.

Other Requirements

• Must be able to work flexible hours, including evenings and weekends, as needed.
• Physical ability to stand, walk, and lift up to 25 lbs.
• Basic computer skills for scheduling and reporting.