Coordinator for Student Learning

About UMass Amherst

The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued—and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world.

 

Job Summary

The Coordinator for Student Learning will provide leadership for academic support, wellbeing and first-year student transition initiatives in residential communities.

 

Essential Functions

• Develop, implement and assess student learning initiatives focused on the academic success and wellbeing of first-year students within the framework of the residential curriculum.  Supervise academic support and success services delivered through assigned Residential Academic Success Centers located in first-year communities.
• Provide high-quality leadership and supervision to a team of approximately 30 undergraduate live-in Peer Mentors to implement residential curriculum initiatives and strategies, build relationships with residents, and respond to community needs. Participate in selection and search processes for Residential Life full-time, graduate and undergraduate student positions.  Facilitate and participate in staff meetings and training programs and provide on-going training for Peer Mentors.
• Work effectively with Residence Directors to coordinate student learning initiatives and to respond to the needs of residential communities.  Develop collaborative working relationships between Peer Mentors and Resident Assistants within residential communities.
• Attain working knowledge of applicable collective bargaining unit agreements (CBA) for undergraduate staff.    
• Serve as lead instructor for the EDUC 391R: CORE, the one credit, pre-employment requirement of all Resident Assistant and Peer Mentor candidates. 
• Follow up with first-year students as outlined by established campus case management, make appropriate referrals, and maintain accurate case management records. 
• Perform on-call responsibilities for the residential system on a regularly scheduled rotation during the year, including all University break periods and holidays; including being accessible to department issued cell phone 24 hours per day and remaining within required radius of campus during periods of on-call responsibility.  Demonstrate excellent critical problem-solving skills and ability to follow written protocols during response to on-call incidents. 
• Establish and maintain collaborative and effective working relationships with campus partners to support the residential student experience, including but not limited to Student Success, Academic Partners including Residential Academic Program (RAP) instructors, and Campus Life and Wellbeing.  Respond to parent/family and campus partner inquiries or complex issues related to the student experience in the residence halls.
• Support and participate in university initiatives such as New Students Orientation and Transition initiatives, student organization events, and others related to the overall student experience. Participate in and/or lead Residential Life processes including searches, move-in/move-out, training, and events. Serve as move-in coordinator supervising a team of Minute Mover Team Leaders and Minute Movers during the fall move-in process.
• Ensure financial resources are utilized in accordance to established policies and procedures.
• Engage in professional development activities related to Residential Life and position responsibilities. Remain current in related best practices and relevant trends.  
• On an as needed basis, sign out and operate University golf cart or vehicle. 

 

Other Functions

• Perform related duties as assigned or required. Understand responsibilities with respect to Title IX, Clery and other compliance requirements.
• Demonstrate capacity, skill, and willingness to engage students and contribute to student success.
• Understand responsibilities with respect to conflic