About the Team

The centralized Workplace Investigation Team (WIT) is responsible for the prompt, thorough, and objective investigation of workplace concerns and complaints raised by DoorDash employees in the United States and internationally (Canada, Mexico, Australia, and New Zealand).  

About the Role

The Senior Workplace Investigations Business Partner (Sr. Workplace Investigations BP) is a key member of the WIT.  This role will effectively conduct and manage complex internal investigations from intake to resolution while ensuring that employees are treated fairly and with respect, and that cases are investigated and brought to resolution in a timely manner.  This role will provide advice and counsel to HR, Employee Relations, and managers to ensure the consistent application of policies and procedures across the organization.  This role is also responsible for identifying trending issues, assessing root causes, and making recommendations on how to address systemic concerns. The Sr. Workplace Investigations BP reports to the Workplace Investigations Manager and partners closely with Employment Legal, HR Business Partners, Employee Relations Business Partners, Internal Fraud, and other functions within the People Team.

You’re excited about this opportunity because you will…

• Act as the lead investigator for highly complex and sensitive workplace investigations across various business units, conducting interviews of complainants, subjects, and witnesses; making objective recommendations based on your findings; and drafting comprehensive investigative reports with your summary of findings.  
• Conduct timely, objective, and thorough internal investigations including but not limited to allegations of harassment, discrimination, retaliation, code of conduct violations, conflicts of interest, fraud, and safety in the workplace, and prepare all required documentation.
• Prepare, maintain, and track all case related documents and communication in the designated case management system and serve as a backup for administration in the case management system.
• Apply independent judgment when providing guidance to HR/ER and managers in the resolution of workplace concerns.
• Develop effective relationships with cross-functional partners and managers and become a trusted resource.
• Identify macro trends and themes as it relates to workplace concerns and create, recommend, and influence positive change to solve the root problem.
• Collaborate with your manager to develop rigorous data analysis and reporting that will provide insights to the business.
• Consult with in house employment attorneys as needed to ensure compliance and consistent interpretation of relevant laws and regulations.
• Participate in projects led by the WIT team as needed.

We’re excited about you because…

• You have 8+ years of relevant experience in workplace investigations, HRBP, employee relations, and/or employment law.
• You have a Bachelor’s degree. 
• You strive for operational excellence. You are highly organized and care about the details. You have the ability to track and manage multiple cases/projects simultaneously.
• You excel at stakeholder management. You have experience managing relationships with a diverse group of stakeholders in various levels and functions.
• You have outstanding communication skills. You are a clear and concise communicator who targets multiple audiences effectively through your strong written and verbal communication and presentations skills.
• You have a growth mindset and an eagerness to constantly learn and improve. 

Nice to haves:

• AWI-CH, SPHR/SHRM-SCP, or CFE certification
• Previous tech/startup experience
• Previous experience with HR Acuity Case Management and Compliance Line/Ethico

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave